Zoho Desk + Zoho Cliq Integrations
Appy Pie Connect allows you to automate multiple workflows between Zoho Desk and Zoho Cliq
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Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
About Zoho Cliq
Zoho Cliq is a team communication software that makes team communication simple with instant messaging, audio, video calls.
Zoho Cliq IntegrationsBest ways to Integrate Zoho Desk + Zoho Cliq
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Zoho Desk + Zoho Cliq
Broadcast a Bot Message in Zoho Cliq when New Ticket is created in Zoho Desk Read More...When this happens...
New Ticket
Then do this...
Broadcast a Bot Message
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Zoho Desk + Zoho Cliq
Send Channel Message in Zoho Cliq when New Ticket is created in Zoho Desk Read More...When this happens...
New Ticket
Then do this...
Send Channel Message
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Zoho Desk + Zoho Cliq
Send Direct Message in Zoho Cliq when New Ticket is created in Zoho Desk Read More...When this happens...
New Ticket
Then do this...
Send Direct Message
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Zoho Desk + Zoho Cliq
Broadcast a Bot Message in Zoho Cliq when New Contact is created in Zoho Desk Read More...When this happens...
New Contact
Then do this...
Broadcast a Bot Message
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Zoho Desk + Zoho Cliq
Send Channel Message in Zoho Cliq when New Contact is created in Zoho Desk Read More...When this happens...
New Contact
Then do this...
Send Channel Message
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When this happens...
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Then do this...{{item.actionTitle}}
It's easy to connect Zoho Desk + Zoho Cliq without coding knowledge. Start creating your own business flow.
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New Contact
Triggers when new contact is created.
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New Ticket
Trigger when new ticket comes.
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Updated Ticket
Trigger when updated ticket comes.
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New Channel
Triggers when a new Channel is created.
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New Chat
Triggers when a new chat is created.
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Create Account
Create an Account
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Create Customer
Creates a customer.
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Create Ticket
Creates a Ticket.
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Create Ticket Comment
Add comment on a ticket.
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Update Contact
Update a contact.
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Update Ticket
Updates an existing ticket.
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Broadcast a Bot Message
Send a message to all subscribers of the bot.
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Send Channel Message
Send message to a channel in which you have joined.
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Send Direct Message
Send a direct message to a contact or an user in your Organization.
How Zoho Desk & Zoho Cliq Integrations Work
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Step 1: Choose Zoho Desk as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Zoho Cliq as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Zoho Desk to Zoho Cliq.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Zoho Desk and Zoho Cliq
Zoho Desk?
Zoho Desk is an online helpdesk spution which has been developed by Zoho Corp. It offers a range of features that can be used for customer support, ticketing system, project management and cplaboration, and more. Zoho Desk is arguably the most widely used online helpdesk software available.
Zoho Cliq?
Zoho Cliq is a contact centre spution delivered as part of the Zoho Desk software suite. The Zoho Cliq interface allows agents to efficiently handle calls and chats without having to leave their desk. Agents can use the Zoho Cliq app on their mobile device to manage their calls and chats directly from their phone. The Zoho Cliq interface also supports multi-channel integration, enabling agents to take calls and chats on landline, mobile devices, or desk phones. Zoho Desk and Zoho Cliq are both cloud based sputions and are fully integrated with each other, allowing agents to share information about customers in real time.
Integration of Zoho Desk and Zoho Cliq
Zoho Desk and Zoho Cliq combine to form a complete contact centre spution that can be configured for small call centres or large enterprise call centres. When integrated, the Zoho Desk and Zoho Cliq modules provide an all-in-one spution that can be configured to meet complex business requirements. This all-in-one spution combines a powerful online helpdesk with a robust contact centre capability.
Benefits of Integration of Zoho Desk and Zoho Cliq
The benefits of integrating Zoho Desk and Zoho Cliq include cross-selling, up-selling and faster resputions of customer issues thanks to the ability to link customer details directly from one application to the other. This integration also allows users to track calls across multiple channels using a single interface. This includes calls made through desk phones, web chat, email and telephone. Agents are able to switch between these channels without leaving the Zoho Cliot interface. The integrated spution also enables the creation of interactive customer service workflows, where users can launch a series of automated actions based on a customer interaction. This means that users can set up workflows that automate tasks like sending out notifications to various departments or updating case statuses automatically when a call ends. These workflows eliminate errors by eliminating manual process steps that an agent has to manually complete after each call.
The process to integrate Zoho Desk and Zoho Cliq may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
