Integrate Zoho Desk with Vend

Zoho Desk

Zoho Desk is an integrated customer service software that gives a fully fledged spution to every business irrespective of their size. It provides all the features like CRM, Project Management, Call Center, Email Marketing and others. The best part about Zoho Desk is that it can be easily integrated with other software’s and apps.

Vend

Vend is a point of sale software that is mainly used for retail businesses. It is cloud based and can be easily integrated with other software’s and apps. Vend provides all the features like inventory management, invoicing, pricing and others.

Integration of Zoho Desk and Vend

The integration of Zoho Desk and Vend is useful for both the companies. For Zoho Desk, it becomes easy to offer fully fledged customer service spution to their clients. The clients of Zoho Desk will have access to the complete functionality of Vend which they can use within their system. This way the clients will not have to pay more than they have to and will also save on cost by getting the additional benefits automatically. On the other hand, Vend will increase its client base as the number of clients of Zoho Desk increases.

Benefits of Integration of Zoho Desk and Vend

Zoho Desk and Vend are completely integrated with each other in a very effective manner. All the functionalities of Vend are available within Zoho Desk and hence the clients can avail them without any extra cost. The features offered by Zoho Desk are:

CRM- Zoho Desk’s core module is CRM which keeps track of all the information related to customers. The CRM module has all the features like contact, sales lead tracking, campaign tracking, workflow automation etc. A complete spution to customer care operations is offered to the customers of Zoho Desk with these features.

Project Management- Zoho Desk’s project management module helps the clients keep track of all the projects they are working on. The clients can create projects, assign tasks and monitor them till completion of the project. This way they can easily manage their manpower, plan ahead and reduce cost by avoiding overheads.

Call Center- Call center module allows the clients to manage their incoming calls in a very efficient manner. With this feature it becomes easier for them to handle all their calls in one place without any hassle. The call center module also has features like queueing, voice mails, outbound calling and others which enable them to focus on other important tasks.

Email Marketing- Email marketing module is a very useful feature that enables companies to promote their products and services with emails. Emails are sent directly to the customers who are interested in buying their products or services by analysing data provided by them. This way they can easily raise their brand awareness as emails provide a very effective mechanism to reach out to customers directly. This feature also helps them send promotional emails to their customers which they do not get through regular email inboxes. They can also send newsletters and promotions in bulk which can be done easily by integrating the module with other systems like Salesforce or MailChimp etc.

The integration of Zoho Desk and Vend is a very good move made by both the companies as it benefits both of them in different ways. The clients get a complete customer service software for their business at no extra cost by integrating with Vend and saving money on cost by getting the additional functionalities automatically. Vend gains a lot from this integration as it increases its client base as well as gets new customers from Zoho Desk which in turn increases its revenues by providing its services to more people at once.

The process to integrate Zoho Desk and Vend may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.