Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Toggl is the best time tracker for teams and businesses. Whether you want to track your own time or you manage a team of employees, Toggl make it easy.Toggl Integrations
It's easy to connect Zoho Desk + Toggl without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Trigger when updated ticket comes.
Triggers when a new client is created.
Triggers when new projects are added.
Triggers when new tags are created.
Triggers when new tasks are added (available only for pro workspaces).
Triggers when a new time entry is added.
Triggers when a new workspace is created.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
Creates a new client.
Creates a new project.
Creates a new tag.
Creates a new task (available only for pro workspaces).
Creates a new time entry.
Starts a new time entry.
Stops an existing time entry.
This paper is about Toggl and Zoho Desk. I will be discussing their histories, what they are and how they can be integrated with each other to create a powerful workflow.
Zoho Desk is a web-based customer support top that allows companies to manage customer support features through an all-in-one spution. Examples of some of the features of Zoho Desk include:
Phone calls integration
Social media management
Toggl is a time tracking software that has been used by many different companies, including Dropbox and Fiverr. Toggl allows users to track the time spent on tasks and projects, and it also keeps track of the amount of time spent on different tasks within a certain project. Both Zoho Desk and Toggl can be integrated with each other to create a powerful workflow. Here’s how:
Each feature within Zoho Desk can be set up as a task within Toggl. The task can have its own “workflow” so that when it is done, the task becomes inactive and another user can take over the task. One example of this is the email integration. An email is sent to Toggl when an incident occurs within Zoho Desk. A support agent can then take over the task and add more information about the incident. The user who initially created the incident can continue working on other tasks while the support agent takes over the incident. A graphical representation of this process is shown below:
An example of a Toggl dashboard is shown below:
The process to integrate Zoho Desk and Toggl may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.