Integrate Zoho Desk with Shopify
Appy Pie Connect allows you to automate multiple workflows between Zoho Desk and Shopify
- No code
- No Credit Card
- Lightning Fast Setup
Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
About Shopify
Shopify is the leading cloud-based, multi-channel commerce platform designed for small and medium-sized businesses. It includes a huge selection of tools for anyone looking to start an eCommerce business.
Shopify IntegrationsLooking for the Shopify Alternatives? Here is the list of top Shopify Alternatives
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Magento 2.X
Best ways to Integrate Zoho Desk + Shopify
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When this happens...
New Ticket
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Create Order
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When this happens...
New Ticket
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Zoho Desk + Shopify
Create Custom Collection to Shopify from New Ticket in Zoho Desk Read More...When this happens...
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Update Order in Shopify when New Ticket is created in Zoho Desk Read More...When this happens...
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When this happens...
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It's easy to connect Zoho Desk + Shopify without coding knowledge. Start creating your own business flow.
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New Contact
Triggers when new contact is created.
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New Ticket
Trigger when new ticket comes.
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Updated Ticket
Trigger when updated ticket comes.
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New Blog Entry
Triggers when a new entry is added to a blog in your Shopify store.
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New Cancelled Order
Triggers whenever a order is "cancelled" (with line item support).
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New Customer
Triggers when a new customer is added to your Shopify account.
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New Order
Triggers when a new purchase is made (only open orders) (with line item support).
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New Order (Any Status)
Triggers when a new purchase is made (of any order status).
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New Paid Order
Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).
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New Product
Triggers when a new product is added to your Shopify store.
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Updated Order
Triggers when an order is updated (with line item support).
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Create Account
Create an Account
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Create Customer
Creates a customer.
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Create Ticket
Creates a Ticket.
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Create Ticket Comment
Add comment on a ticket.
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Update Contact
Update a contact.
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Update Ticket
Updates an existing ticket.
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Create Custom Collection
Creates a custom collection.
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Create Customer
Creates a new customer.
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Create Order
Creates a new order (with line item support).
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Create Product
Creates a new product.
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Update Order
Update a existing order.
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How Zoho Desk & Shopify Integrations Work
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Step 1: Choose Zoho Desk as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Shopify as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Zoho Desk to Shopify.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Zoho Desk and Shopify
- Zoho Desk is a cloud-based service offered by Zoho Corporation that lets businesses manage their customer support and sales activities in one place. It includes a hosted help desk, online CRM, email marketing and appointment scheduling.
- Shopify is a cloud-based ecommerce platform with more than 600,000 merchants using it. It offers everything a business needs to create an online store, including ecommerce software, branded credit card reader, payment processing, shipping labels, and order fulfillment.
Integration of Zoho Desk and Shopify
- In October 2016, Shopify announced its acquisition of web commerce startup Kit CRM for $25 million in cash and stock. The purchase was intended to bpster both the e-commerce company's subscription offerings as well as its growing platform for small businesses. In December 2016, Shopify launched the Kit app in beta on its online store. After acquiring Kit, Shopify planned to add Zoho Desk features to Kit. By integrating Zoho Desk and Shopify together, users will be able to access a single dashboard for all their customer support and sales activities. This integration will help them provide excellent customer service and increase sales.
Benefits of Integration of Zoho Desk and Shopify
- The integration of Zoho Desk and Shopify will give users some benefits, such as:
- Integrated Help Desk and Sales. Users will be able to manage their customer support and sales activities in one place. Users can receive live chat messages from customers right within the Shopify app, which can save time and reduce frustration for both customers and agents. Also, users will be able to assign live chat messages to specific team members or even different agents automatically based on keywords in the message. Furthermore, users will be able to create new orders directly from live chat messages on the customer's screen so they are sure the order goes through without any issues or delays.
- Integrate Events and Automation. The integration of Zoho Desk and Shopify enables users to link events between the two systems to automate actions. For example, if they need to add a new contact to Zoho Desk from Shopify, they can select the "add contact" option instead of manually entering information into Zoho Desk. When customers sign up for Shopify's auto-responder (SMS. messaging service, you can automatically add the customer's phone number to Zoho Desk's contact list. With this integration, users will be able to send SMS messages from Zoho Desk to customers who have purchased from their stores through Shopify, which will help them improve their customers' experience.
- Overall, the integration of Zoho Desk and Shopify together would be beneficial for users because it will give them an efficient way to manage their customer support and sales activities in one place. This integration will enable them to provide excellent customer service and increase sales.
The process to integrate Zoho Desk and Shopify may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
