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  2. Zoho Desk
  3. Integrations
  4. SharpSpring

Zoho Desk + SharpSpring Integrations

Appy Pie Connect allows you to automate multiple workflows between Zoho Desk and SharpSpring

  • No code
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  • Lightning Fast Setup
Zoho Desk Integrations
About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

About SharpSpring

SharpSpring is a cost-effective marketing solution for small businesses and marketing firms. It aids organizations in generating more leads, converting those leads into sales, and maximizing their marketing ROI.

SharpSpring Integrations

Best ways to Integrate Zoho Desk + SharpSpring

  • Zoho Desk SharpSpring

    Zoho Desk + SharpSpring

    Create Campaign to SharpSpring from New Ticket in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Ticket
     
    Then do this...
    SharpSpring Create Campaign
  • Zoho Desk SharpSpring

    Zoho Desk + SharpSpring

    Create Lead to SharpSpring from New Ticket in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Ticket
     
    Then do this...
    SharpSpring Create Lead
  • Zoho Desk SharpSpring

    Zoho Desk + SharpSpring

    Create Account to SharpSpring from New Ticket in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Ticket
     
    Then do this...
    SharpSpring Create Account
  • Zoho Desk SharpSpring

    Zoho Desk + SharpSpring

    Create Opportunity to SharpSpring from New Ticket in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Ticket
     
    Then do this...
    SharpSpring Create Opportunity
  • Zoho Desk SharpSpring

    Zoho Desk + SharpSpring

    Update Opportunity in SharpSpring when New Ticket is created in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Ticket
     
    Then do this...
    SharpSpring Update Opportunity
  • Zoho Desk {{item.actionAppName}}

    Zoho Desk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Zoho Desk + SharpSpring in easier way

It's easy to connect Zoho Desk + SharpSpring without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • Updated Ticket

    Trigger when updated ticket comes.

  • New Account

    A new Account is created in SharpSpring.

  • New Lead

    When a lead has been created in sharpspring.

  • New Opportunity

    A new Opportunity is created in SharpSpring.

    Actions
  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Create Ticket Comment

    Add comment on a ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

  • Create Account

    Create an Account in SharpSpring.

  • Create Campaign

    Create a new Campaign in SharpSpring.

  • Create Lead

    Create a Lead in SharpSpring.

  • Create Opportunity

    Create Opportunity in SharpSpring. You can optionally create a campaign and account with the opportunity by specifying a "new associated campaign" or a "new associated account".

  • Update Lead

    Update a Lead in SharpSpring.

  • Update Opportunity

    Update a opportunity

Show All

How Zoho Desk & SharpSpring Integrations Work

  1. Step 1: Choose Zoho Desk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick SharpSpring as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zoho Desk to SharpSpring.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho Desk and SharpSpring

Zoho Desk is an online help desk software that allows you to manage help desk requests for your business. You can use it to create a knowledge base with relevant articles, attach files, create queues, assign tickets, and more. While Zoho Desk is great at managing customer requests, it does not have any email marketing capabilities. SharpSpring is the perfect spution for this problem because it is an all-in-one marketing automation platform that will allow you to create emails with the help of templates, segments, and rules. With these tops, you can create personalized emails that will be sent to your customers automatically.

Integration of Zoho Desk and SharpSpring

An integration between the two platforms allows you to tie together your customer support software and your email marketing software so that you can automate your email marketing process. If you integrate SharpSpring with Zoho Desk, you can set up email campaigns that will be triggered when certain actions are taken on Zoho Desk, such as when an answer is replied to or when a ticket is closed. That way, you can put your best foot forward by sending out automated emails after tickets are answered or closed in Zoho Desk.

Benefits of Integration of Zoho Desk and SharpSpring

Integrating SharpSpring with your help desk software allows you to get the most out of both programs. For example, you can benefit from the fplowing features:

Create Email Campaigns . Set up personalized email marketing campaigns that are triggered based on certain actions in Zoho Desk. For instance, if a ticket is assigned to a certain agent, an email can be sent to the customer with details about the assigned agent. Or if a customer replies to an email, an auto-reply email can be sent from SharpSpring detailing what happened with their request.

. Set up personalized email marketing campaigns that are triggered based on certain actions in Zoho Desk. For instance, if a ticket is assigned to a certain agent, an email can be sent to the customer with details about the assigned agent. Or if a customer replies to an email, an auto-reply email can be sent from SharpSpring detailing what happened with their request. Create Templates . Use your knowledge base articles as templates within SharpSpring to send out automated emails faster. This can save time and make sure that all customers receive the same information whenever they ask a question.

. Use your knowledge base articles as templates within SharpSpring to send out automated emails faster. This can save time and make sure that all customers receive the same information whenever they ask a question. Segment Customers . Send different emails to different groups of customers based on their previous interactions with your company. If someone has made a purchase from your eCommerce store, you can send them a thank-you email after they complete a purchase. You can also segment customers based on their preferences so you know who receives which automated emails.

. Send different emails to different groups of customers based on their previous interactions with your company. If someone has made a purchase from your eCommerce store, you can send them a thank-you email after they complete a purchase. You can also segment customers based on their preferences so you know who receives which automated emails. Send Emails From Multiple Addresses. Send emails as different users from one account using separate email addresses (or aliases. For example, send one email as Zoho Support and another as Sales. This will allow your customers to receive different responses from different agents at the same company.

With help desk software like Zoho Desk and email marketing software like SharpSpring, you should be able to run both aspects of your business easily. Use the integration top to send out personalized emails based on actions taken by your customers in Zoho Desk. With these two platforms working together, it will be easier than ever before to give the best customer support and generate sales for your business.

The process to integrate Zoho Desk and SharpSpring may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Suggested Integrations