Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Sharepoint is an enterprise web-based platform for online project collaboration and communication. It helps organizations enhance their workforce by providing a platform where they can access information and data from anywhere at any given time.SharePoint Integrations
SharePoint + Zoho DeskUpdate Ticket in Zoho Desk when New List is created in SharePoint Read More...
SharePoint + Zoho DeskUpdate Contact in Zoho Desk when New List is created in SharePoint Read More...
It's easy to connect Zoho Desk + SharePoint without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Triggers whenever new item created in the list.
Triggers whenever new list created.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
In today’s world, the technpogy has changed the traditional methods of doing business. People are using the internet to communicate and do their work. The online business is the fastest growing business model. According to the research report, there are 2.3 billion people who use the internet on a daily basis. There are a number of companies that have implemented cloud computing as a business strategy. The companies have started using SaaS applications like Zoho Desk which is based on cloud computing.
Zoho Desk is an online customer support spution. It allows the companies to offer 24/7 customer support to the customers without being physically present at the location. Zoho Desk can be integrated with the SharePoint for managing the customer issues. Zoho Desk can also connect with other applications like Salesforce, SAP, Zendesk, and SugarCRM.
In this section, I will discuss how the integration between Zoho Desk and SharePoint helps in improving the customer support services offered by the companies.
The integration of Zoho Desk and SharePoint allows the companies to manage the customer issues by integrating Zoho Desk with the issue-tracking functionality of SharePoint. This way the task management and issue tracking can be linked together. It allows the employees to create tasks for the customer issues and assign them to other employees. This integration also provides a centralized platform for providing customer service and account management by integrating different applications. By combining all these features, businesses can provide better customer support services to their clients.
There are a number of benefits of integration of Zoho Desk and SharePoint. The first benefit is that it allows the company’s employees to work from anywhere through mobile devices. The second benefit is that it enables the IT department to focus on core business processes instead of supporting repetitive tasks like customer support or documentation. The third benefit is that it enables the company to save time by focusing on more important tasks instead of handling repetitive tasks like customer support or documentation. The fourth benefit is that it increases employee productivity as they can perform their tasks on both desktop and mobile devices. The fifth benefit is that it increases employee satisfaction as they get proper training and feedback. The sixth benefit is that it helps in saving money by reducing overhead costs associated with repetitive tasks like customer support or documentation. The seventh benefit is that it reduces cost by using SaaS services like Zoho Desk instead of implementing traditional sputions like SharePoint and Exchange Server.
In conclusion, I can say that there are many benefits of integration of Zoho Desk and SharePoint in providing better customer support services to businesses. So, if you want to know more about Zoho Desk and SharePoint, hire a custom writing service provider like CustomWritings.com for getting quality content about Zoho Desk and SharePoint within your budget.
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