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Zoho Desk + RingCentral Integrations

Syncing Zoho Desk with RingCentral is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. With ringcentral, you can easily communicate with anyone across the country, access your contacts, schedule meetings, make calls, and send texts from any device.

RingCentral Integrations
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Connect Zoho Desk + RingCentral in easier way

It's easy to connect Zoho Desk + RingCentral without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • Updated Ticket

    Trigger when updated ticket comes.

  • Missed Call

    Triggers when there is a new missed call.

  • New Call Recording

    Triggers when a call has been recorded.

  • New SMS

    Trigger when new message received.

  • New Voicemail

    trigger when new voice mail received.

    Actions
  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Create Ticket Comment

    Add comment on a ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

  • Generate Ringout Call

    Starts a 2-legged RingOutCall based on specified from and to numbers.

  • Send SMS

    Sends a SMS message.

How Zoho Desk & RingCentral Integrations Work

  1. Step 1: Choose Zoho Desk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick RingCentral as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zoho Desk to RingCentral.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho Desk and RingCentral

Both Zoho Desk and RingCentral are tops for companies to manage their customer service needs. They can facilitate the work of multiple departments within an organization. Initially, they were separate tops with different interfaces. But now, they have been integrated to ensure better performance.

The integration of Zoho Desk and RingCentral has helped both companies in several ways. Before integration, Ring Central was a cloud PBX spution while Zoho Desk was a customer service and support software. However, integration has brought them together to provide a single, unified interface. This means that the customers can manage all their communication needs from one platform.

Zoho Desk is a customizable customer service software. It can be used by companies to manage their customer interactions in an efficient manner. The features of Zoho Desk include multiple ways to get in touch with the brand, agent profiles, automated responses, workflow automation, chatbots, analytics and more.

RingCentral is a cloud-based unified communications spution for businesses. It gives users access to a host of communication services like voicemail, call recording, conference calls, etc. The services offered by RingCentral are compatible with other communication tops and devices. The company offers a suite of web-based applications that can be accessed from anywhere.

After integration, the two platforms are now integrated through APIs. This makes it possible for customers to use them together to create a unified experience for their customers. Apart from the benefits of integration, the companies have made several other changes in their products as well to ensure better performance and capabilities. These changes include:

Increased number of agents using the product

Improved scalability and performance

Users now have access to several new features including video chats and screen sharing

Integration has enabled the companies to offer more value to their clients. Before this, RingCentral was only used for business voice services like voicemail and conferencing while Zoho Desk only offered customer service sputions. Now users can benefit from both sputions under one interface without needing any additional hardware or software. Integration has allowed them to offer a complete communication spution which users can enjoy from anywhere.

The integration of Zoho Desk and RingCentral has helped both companies in several ways. Before integration, RingCentral was only used for business voice services like voicemail and conferencing while Zoho Desk only offered customer service sputions. Now users can benefit from both sputions under one interface without needing any additional hardware or software. Integration has allowed them to offer a complete communication spution which users can enjoy from anywhere.

The process to integrate Zoho Desk and RingCentral may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.