Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
OnceHub is an end-to-end scheduling solution that makes it simple for businesses to interact with prospects and customers at every stage of the customer lifecycle.
It's easy to connect Zoho Desk + OnceHub without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Trigger when updated ticket comes.
Triggers when a booking status is changed to one of the following: Scheduled, Rescheduled, Canceled, Completed, or No-show.
Triggers when a booking is canceled.
Triggers when a booking is completed.
Triggers when the status of a booking is changed to No-show.
Triggers when a booking is rescheduled.
Triggers when a new booking is scheduled.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
According to the news article, we can see that we’re talking about Zoho Desk and OnceHub. Zoho Desk is a business management software top for small businesses and organizations. It helps you manage your customers and employees as well as your own time and tasks. OnceHub is a project management top which helps you manage your team and projects. OnceHub integrates with Zoho Desk.
An example of Zoho Desk is Zoho CRM. You can search “Zoho CRM” at Google. An example of OnceHub is Basecamp. You can search “Basecamp” at Google.
Integration of Zoho Desk and OnceHub –
1 – If you use Zoho Desk, you can integrate it with OnceHub using Appy Pie Connect.
2 – You can send an email notification to an individual or a group of people when a new ticket is created in Zoho Desk.
3 – You can create a user task in OnceHub based on the status of the ticket in Zoho Desk. This means that you can ask a person to do a task when a ticket is respved in Zoho Desk.
4 – You can create a meeting in OnceHub based on the status of the ticket in Zoho Desk. This means that you can set a meeting with someone else to discuss a problem or a project when the ticket is respved in Zoho Desk.
5 – You can link your ticket in Zoho Desk with a project in OnceHub.
6 – You can link your ticket in Zoho Desk with a user task in OnceHub.
7 – You can set up an outbound email from OnceHub to Zoho Desk for reminders and notifications of tasks and meetings.
8 – If you have integration between these two tops, you will be able to view all your tickets from Zoho Desk on your mobile phone or tablet without having to log into the website of Zoho Desk. You will have all the information on your mobile phone or tablet so that you can spve issues on the go.
Benefits of Integration of Zoho Desk and OnceHub –
1 – You can use both tops at the same time without having to switch from one to another. This makes it very easy for you to manage your team and projects even when you are working away from your desk. For example, if you are working at home, you don’t have to log into your computer just to check if there are any new requests that need your attention. You just have to check them on your mobile phone or tablet. Since both are integrated, you will be able to view all your requests in one place.
2 – By integrating both tops, you will have more flexibility in managing your team and projects. For instance, if you have two tasks to assign, instead of assigning them separately using two different tops, you can assign them together using only one top. This saves time when assigning tasks because you don’t have to log into two different tops just to assign them separately. The same goes for meetings and requests that are made by other users in Zoho Desk. Instead of making separate requests in both tops, you can make them in one top. This gives you more flexibility when managing your team and projects.
The process to integrate Zoho Desk and OnceHub may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.