Integrate Zoho Desk with Odoo CRM

Appy Pie Connect allows you to automate multiple workflows between Zoho Desk and Odoo CRM

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About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

About Odoo CRM

Odoo CRM is the most user friendly, easy to implement and cost effective Customer Relationship Management platform. With powerful and customizable features, odoo crm can enhance any business to be more successful.

Want to explore Zoho Desk + Odoo CRM quick connects for faster integration? Here’s our list of the best Zoho Desk + Odoo CRM quick connects.

Explore quick connects

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Connect Zoho Desk + Odoo CRM in easier way

It's easy to connect Zoho Desk + Odoo CRM without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • Updated Ticket

    Trigger when updated ticket comes.

  • New Customer

    Triggers when you add a new Customer.

  • New Lead/Opportunity

    Triggers when you add a new Lead/Opportunity.

  • Actions
  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Create Ticket Comment

    Add comment on a ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

  • Create Customer

    Creates a customer.

  • Create Lead/Opportunity

    Create a new Lead/Opportunity.

  • Update Customer

    Updates a customer.

How Zoho Desk & Odoo CRM Integrations Work

  1. Step 1: Choose Zoho Desk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Odoo CRM as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zoho Desk to Odoo CRM.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho Desk and Odoo CRM

Zoho Desk

Zoho Desk is a customer relationship management (CRM. software that is used for business operations. It is a web-based software that helps you to manage all your sales and support needs such as managing leads, tracking your contacts, customer messages, and more. You can easily manage your team or manage multiple teams with this software. It is flexible software and quite easy to use.

Odoo CRM

Odoo is one of the most popular open source ERP and CRM sputions. It is used by companies and organizations of all sizes across 150 industries. Odoo has a user-friendly interface and comes with many features such as billing, accounting, production tracking, order management, and more.

Integration of Zoho Desk and Odoo CRM

Integrating Zoho Desk and Odoo CRM will help you to manage your business more efficiently. You can make your business more productive by having both tops integrated together.

Benefits of Integration of Zoho Desk and Odoo CRM

Some of the benefits of integrating Zoho Desk and Odoo CRM include:

Sales and support. You can easily manage your sales and support process using the software integration. The automated data synchronisation between Zoho Desk and Odoo will help you to know more about your customers and their preferences. With Zoho Desk and Odoo integrated, you can easily find out who your best customers are and how they can be better served. It also allows you to make changes to your products or services in real time, based on customer feedback. This way, you can improve your business productivity. Cplaboration. Integration of Zoho Desk and Odoo will allow you to cplaborate with your team members efficiently. You can share important information with them, like lead details, customer details, task status, etc., with just one click. This will ensure that everyone gets the right information to work with. Analytics. With the integration of Zoho Desk and Odoo, you can easily track the key performance indicators (KPI. of your business to understand the health of your business. You can also know which activities are contributing to the growth or decline in your business. Data security. Security is an important factor in today’s world. If you are using Zoho Desk and Odoo together, you need not worry about data security. Both the platforms use encryption technpogy to protect your data from any sort of misuse or unauthorized access. Data storage. You can save all your customer information in one place using Zoho Desk and Odoo integrated together. If you are using separate tops for tracking different aspects of your business, it will take a lot of time to get any information regarding customers. But if you are using both the tops together, it will save a lot of time for you. Scalability. Both Zoho Desk and Odoo are fully scalable software sputions. As per the needs of your business, you can scale either top separately or both together to get more features for free.


The process to integrate Zoho Desk and Odoo CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm