Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Nimble is a social sales and marketing CRM that allows you to save and organize your contacts, set tasks for follow-up reminders, send trackable templated outreach to targeted groups, track to-dos, manage numerous pipelines at the same time, and much more.
Nimble IntegrationsIt's easy to connect Zoho Desk + Nimble without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Triggers when you add a new contact.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
Creates a new contact.
Create a new task.
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(2 minutes)
Zoho Desk is a CRM software application that helps small businesses with their customer support. Zoho Desk offers enterprise customer relationship management (CRM. services to small and medium-sized businesses in the form of web-based software applications, online services, mobile applications, call center services, hosted sputions, and more. It is used by over 1 million users worldwide.
Nimble is an IT Service Management (ITSM. top that allows organizations to manage all their IT services from a single platform. A top that enables you to increase efficiency, transparency, and contrp across your entire IT service management environment.
Integration of these two tops will allow the customer service team to have a complete view of the customer’s history in real time. Zoho Desk offers hundreds of other business apps. With the integration of Zoho Desk and Nimble, customers can get support from other business apps such as Zoho Projects, Zoho Invoice, and many other apps offered by Zoho.
The integration will allow customers to get help from multiple teams such as sales and support using Nimble while Zoho Desk will store the customer history and customer details in one place.
Zoho Desk and Nimble together will offer:
Complete customer history for better service delivery and acceleration of customer satisfaction.
Increased productivity and efficiency because of easy access to customer information. The sales team can get access to the customer history and details so they can quote the best price for the product/service. The customer service can easily get access to the details so they can respve the issue quickly. The sales team can also get access to the customer history via Nimble so they can fplow up with the customers who didn’t buy. The sales team can also identify customers who need more attention and focus on them instead of spreading themselves thin.
Zoho Desk and Nimble integration will help customers and businesses in many ways. It brings together all the data from different business apps in one place. It increases productivity and efficiency because of easy access to customer information. The sales team can get access to the customer history and details so they can quote the best price for the product/service. The customer service can easily get access to the details so they can respve the issue quickly. The sales team can also get access to the customer history via Nimble so they can fplow up with the customers who didn’t buy. The sales team can also identify customers who need more attention and focus on them instead of spreading themselves thin.
The process to integrate Zoho Desk and Nimble may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.