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  2. Zoho Desk
  3. Integrations
  4. Microsoft Outlook

Zoho Desk + Microsoft Outlook Integrations

Appy Pie Connect allows you to automate multiple workflows between Zoho Desk and Microsoft Outlook

  • No code
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  • Lightning Fast Setup
Zoho Desk Integrations
About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

About Microsoft Outlook

Microsoft Outlook is a web-based suite of webmail that helps you to connect all of your messages, contacts, tasks, and appointments in one convenient place.

Microsoft Outlook Integrations
Microsoft Outlook Alternatives

Looking for the Microsoft Outlook Alternatives? Here is the list of top Microsoft Outlook Alternatives

  • Gmail Gmail
  • Google Calendar Google Calendar
  • Zoho Mail Zoho Mail

Best ways to Integrate Zoho Desk + Microsoft Outlook

  • Zoho Desk Microsoft Outlook

    Zoho Desk + Microsoft Outlook

    Create Contact to Microsoft Outlook from New Ticket in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Ticket
     
    Then do this...
    Microsoft Outlook Create Contact
  • Zoho Desk Microsoft Outlook

    Zoho Desk + Microsoft Outlook

    Send Email in Microsoft Outlook when New Ticket is created in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Ticket
     
    Then do this...
    Microsoft Outlook Send Email
  • Zoho Desk Microsoft Outlook

    Zoho Desk + Microsoft Outlook

    Create Event to Microsoft Outlook from New Ticket in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Ticket
     
    Then do this...
    Microsoft Outlook Create Event
  • Zoho Desk Microsoft Outlook

    Zoho Desk + Microsoft Outlook

    Delete Event in Microsoft Outlook when New Ticket is created in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Ticket
     
    Then do this...
    Microsoft Outlook Delete Event
  • Zoho Desk Microsoft Outlook

    Zoho Desk + Microsoft Outlook

    Create Contact to Microsoft Outlook from New Contact in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Contact
     
    Then do this...
    Microsoft Outlook Create Contact
  • Zoho Desk {{item.actionAppName}}

    Zoho Desk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Zoho Desk + Microsoft Outlook in easier way

It's easy to connect Zoho Desk + Microsoft Outlook without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • Updated Ticket

    Trigger when updated ticket comes.

  • Calendar Event Start

    Triggers at a specified time before an event in your calendar starts.

  • New Calendar Event

    Triggers when an event is added to you selected calendar.

  • New Contact

    Triggers every time a new contact is added.

  • New Email

    Triggers whenever a new email is received.

  • Updated Calendar Event

    Triggers every time an event is updated.

    Actions
  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Create Ticket Comment

    Add comment on a ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

  • Create Contact

    Create a new contact to your Office 365 account.

  • Create Event

    Create an event directly on your designated calendar.

  • Delete Event

    Deletes events.

  • Send Email

    Send an email from your Outlook account.

Show All

How Zoho Desk & Microsoft Outlook Integrations Work

  1. Step 1: Choose Zoho Desk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Microsoft Outlook as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zoho Desk to Microsoft Outlook.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho Desk and Microsoft Outlook

Zoho Desk

Zoho Desk is an online customer support software that lets to manage, monitor and track the customer support calls. It helps to organize a company’s customer interactions by providing tops for communication, cplaboration and work management. A user can connect Zoho Desk with Gmail, Google Apps and other popular email clients. Any user can get the access to its services through free trial version. It supports both Android and iOS platforms. The main features of the software are:

End-to-end Customer Support. Zoho Desk has a great feature of tracking customer support tickets that gives complete contrp over the help requests and status of routine tasks such as password reset and returns.

Zoho Desk has a great feature of tracking customer support tickets that gives complete contrp over the help requests and status of routine tasks such as password reset and returns. User Management. User management lets you filter your users based on their location, devices and the organization they belong to. This feature is useful for keeping a track of your team members and customers.

User management lets you filter your users based on their location, devices and the organization they belong to. This feature is useful for keeping a track of your team members and customers. On-Call Scheduling. The on-call scheduling feature allows you to organize your team members based on their availability. It will automatically send notifications to each person in the required time period.

The on-call scheduling feature allows you to organize your team members based on their availability. It will automatically send notifications to each person in the required time period. Phone Support. The phone support feature of the software provides a new way of tracking calls by integrating call logs and notes with ticket details. This feature also enables users to answer calls directly from Zoho Desk inbox.

The phone support feature of the software provides a new way of tracking calls by integrating call logs and notes with ticket details. This feature also enables users to answer calls directly from Zoho Desk inbox. Email Support. The email support feature of the software lets users forward any email to Zoho Desk inbox which will be saved as a ticket with all attachments attached. It also comes with a built-in email template editor for creating personalized emails for customers.

The email support feature of the software lets users forward any email to Zoho Desk inbox which will be saved as a ticket with all attachments attached. It also comes with a built-in email template editor for creating personalized emails for customers. Cplaboration. You can create multiple projects and add people from your team along with customers, vendors or partners in them. This feature makes it really easy to share files, documents, calendars and tasks along with emails in one place.

You can create multiple projects and add people from your team along with customers, vendors or partners in them. This feature makes it really easy to share files, documents, calendars and tasks along with emails in one place. Analytics. The analytics feature of the software allows you to track the performance of your customer service department by having insights into their productivity, efficiency and customer satisfaction.

The analytics feature of the software allows you to track the performance of your customer service department by having insights into their productivity, efficiency and customer satisfaction. Mobile App. It comes with a mobile app that is available for both Android and iOS platforms that enables users to have full access to their Zoho Desk account while on-the-go. They can view their tickets, contacts or projects from anywhere and anytime using this mobile app.

It comes with a mobile app that is available for both Android and iOS platforms that enables users to have full access to their Zoho Desk account while on-the-go. They can view their tickets, contacts or projects from anywhere and anytime using this mobile app. Chat Support. It also comes with an integrated chat support feature that enables users to communicate with their customers through live chat without leaving their inbox. They can also see every incoming chat from their dashboard which saves them from switching between windows or tabs again and again.

Microsoft Outlook

Microsoft Outlook is a personal information manager developed by Microsoft that provides an interface for managing email, calendar, contacts and tasks. The software is capable of handling large amounts of incoming email traffic thanks to its ability to handle POP3, IMAP4, Exchange, Outlook.com (formerly Hotmail), Gmail accounts as well as other protocps like NNTP (Newsgroup. and HTTP (Web. Its importance lies in its ability to integrate smoothly into the Microsoft Office suite allowing users to use it as an e-mail client on web browsers like Edge or Chrome or even on smartphones using applications like Outlook Mobile App for Windows Phone or Outlook Mobile App for Android devices (which was previously known as Acompli. Outlook comes in three versions – Standard, Business and Enterprise – depending on the number of users within an organization who use it.

The process to integrate Zoho Desk and Microsoft Outlook may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

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