Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
MailChimp is all-in-one e-mail marketing platform that fits everything you need to know about your subscribers into one neat and organized place. Its powerful features and embeddable sign up forms help you build an engaged audience you can communicate with easily anywhere and anytime.MailChimp Integrations
Zoho Desk + MailChimpSend Campaign in MailChimp when New Ticket is created in Zoho Desk Read More...
Zoho Desk + MailChimpUnsubscribe Email in MailChimp when New Ticket is created in Zoho Desk Read More...
Zoho Desk + MailChimpAdd/Update Subscriber in MailChimp when New Ticket is created in Zoho Desk Read More...
Zoho Desk + MailChimpAdd Subscriber to Segment in MailChimp when New Ticket is created in Zoho Desk Read More...
It's easy to connect Zoho Desk + MailChimp without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Trigger when updated ticket comes.
Triggers when a cleaned subscriber
Triggers when member click a link.
Triggers every time a new campaign is created or sent.
Triggers when a new list is added.
Triggers whenever a new subscriber is added to a list.
Triggers when a unsubscribe subscriber
Triggers whenever a subscriber is added or updated in a list.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
Adds a new note to an existing subscriber.
Add subscriber's email address to a static segment within a list. Note: the email address must already be subscribed to the list, or this will fail.
Add an email address to a tag within a list. Note: the email address must already be subscribed to the list, or this will fail.
Add a new subscriber to a list of your choice. (Note: This Connect can be used to update an existing subscriber too.)
Set up a campaign draft.
Sends a campaign draft.
Unsubscribe an email address from your selected list.
Zoho Desk is an on-demand customer support software. It is quite similar to Salesforce’s Desk. MailChimp is a widely used email marketing service. Integration of Zoho Desk and MailChimp is an effective way to make the most out of both their functionalities.
Zoho Desk is a cloud-based customer support software which has all possible features that one can expect in a customer support software. Zoho Desk integrates with popular email marketing service called MailChimp. This integration helps users to automate their email marketing workflows, especially when it comes to ticket creation and interaction.
For instance, if a client sends a complaint via email, its ticket will be created. From there onwards, you can use the email marketing feature of MailChimp to send auto-replies or fplow-up messages. Similarly, when a user replies to a mail from the support team, the email will be converted into a ticket automatically.
The integration between Zoho Desk and MailChimp is beneficial in many ways:
It automates support workflows which saves time and effort.
It improves ticket workflow by delivering responses quicker and in a more consistent manner.
It enables the support team to focus on high-value activities such as troubleshooting.
It helps reduce the risk of missing any important opportunities. For example, if a user replies to an email from the support team, then the fplow-up mail from the support team will go to the user directly. This eliminates the possibility of a user not receiving the fplow-up mail from support team due to any reason.
It helps respve issues quicker and in a better way. For instance, if a user has sent an email to the support team regarding a problem, the support team can ask him/her for some details via email which the user can easily share through the same channel.
Conclusion of this article should include what I have learnt about Zoho Desk and MailChimp and how they have helped me in my task as a student.
The process to integrate Zoho Desk and MailChimp may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.