Zoho Desk + Konnect Insights Integrations

Zoho Desk is an efficient customer service software that enables the businesses to exceed the expectations of their clients by providing them with remarkable, quick and professional assistance. It offers numerous features for both small and large organizations to manage their entire customer service operations. There are four modules in Zoho Desk to provide assistance to the customers. sales, support, knowledge base and surveys. The support module provides an opportunity to deal with the issues of the customers swiftly. The sales module allows the business to monitor their sales process and identify the prospects. The knowledge base module assists employees to stay updated on the latest information, while surveys module allows the business to gather feedback from its customers for betterment.

Konnect Insights is an enterprise- level analytics top that provides real- time data insights across the organization. It helps companies to build actionable information about their products and services, employees, clients, suppliers and other entities at their fingertips. Konnect Insights integrates with a number of applications including Google Analytics, Salesforce CRM, Campaign Monitor, Hubspot CRM, Zoho CRM and many more without any code changes. It is a one- stop spution for gaining a 360- degree view about all the constituents of a business.

Integration of Zoho Desk and Konnect Insights

Zoho Desk provides various tops to assist the businesses in managing their customer service operations efficiently. In order to provide a complete view of all your interactions with your customers, Zoho Desk integrates with Konnect Insights. This integration helps you to get data from your customer service for a better understanding of how your business is performing.

Konnect Insights comes with a number of pre- built integrations that can be configured easily. It has an impressive list of integrations with other tops such as Google Analytics, Salesforce CRM, Campaign Monitor, Hubspot CRM, Zoho CRM and many more. The integration between Zoho Desk and Konnect Insights can be established within minutes without any coding or configuration changes.[1]

Benefits of Integration of Zoho Desk and Konnect Insights

Now you can generate leads from customer service through Konnect Insights and convert those leads into customers and also see how your business is performing on various parameters such as customer satisfaction, customer retention and repeat purchases. You can also integrate Zoho Desk with other apps such as Google Analytics and Salesforce CRM to suit your requirement.[2]

Zoho Desk helps you keep track of all your interactions with your customers so that you can deliver excellent service at all times. With both Zoho Desk and Konnect Insights integrated together, you can get real- time data analysis about your customers so that you can take necessary actions accordingly. Konnect Insights comes with a number of pre- built integrations which lets you integrate it with other apps such as Google Analytics and Salesforce CRM within minutes without any coding or configuration changes.

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