Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Konnect Insights is a social listening and analytics tool that collects information from social media and the web. Data is fetched based on keywords and social profiles. Brands from a variety of industries rely on Konnect Insights because it provides a comprehensive social suite.
Konnect Insights IntegrationsKonnect Insights + Zoho Desk
Create Ticket from Zoho Desk from Get Topics to KonnectInsights Read More...Konnect Insights + Zoho Desk
Update Ticket in Zoho Desk when Get Topics is added to KonnectInsights Read More...Konnect Insights + Zoho Desk
Update Contact in Zoho Desk when Get Topics is added to KonnectInsights Read More...Konnect Insights + Zoho Desk
Create Customer from Zoho Desk from Get Topics to KonnectInsights Read More...Konnect Insights + Zoho Desk
Create Account from Zoho Desk from Get Topics to KonnectInsights Read More...It's easy to connect Zoho Desk + Konnect Insights without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Trigger when updated ticket comes.
Trigger when new profile is created
Triggers when new topic created
Trigger when there is a new message for cluster.
Trigger when there is a new message for profile.
Trigger when there is a new message for topic.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
(30 seconds)
(10 seconds)
(30 seconds)
(10 seconds)
(2 minutes)
Zoho Desk is an efficient customer service software that enables the businesses to exceed the expectations of their clients by providing them with remarkable, quick and professional assistance. It offers numerous features for both small and large organizations to manage their entire customer service operations. There are four modules in Zoho Desk to provide assistance to the customers. sales, support, knowledge base and surveys. The support module provides an opportunity to deal with the issues of the customers swiftly. The sales module allows the business to monitor their sales process and identify the prospects. The knowledge base module assists employees to stay updated on the latest information, while surveys module allows the business to gather feedback from its customers for betterment.
Konnect Insights is an enterprise- level analytics top that provides real- time data insights across the organization. It helps companies to build actionable information about their products and services, employees, clients, suppliers and other entities at their fingertips. Konnect Insights integrates with a number of applications including Google Analytics, Salesforce CRM, Campaign Monitor, Hubspot CRM, Zoho CRM and many more without any code changes. It is a one- stop spution for gaining a 360- degree view about all the constituents of a business.
Zoho Desk provides various tops to assist the businesses in managing their customer service operations efficiently. In order to provide a complete view of all your interactions with your customers, Zoho Desk integrates with Konnect Insights. This integration helps you to get data from your customer service for a better understanding of how your business is performing.
Konnect Insights comes with a number of pre- built integrations that can be configured easily. It has an impressive list of integrations with other tops such as Google Analytics, Salesforce CRM, Campaign Monitor, Hubspot CRM, Zoho CRM and many more. The integration between Zoho Desk and Konnect Insights can be established within minutes without any coding or configuration changes.[1]
Now you can generate leads from customer service through Konnect Insights and convert those leads into customers and also see how your business is performing on various parameters such as customer satisfaction, customer retention and repeat purchases. You can also integrate Zoho Desk with other apps such as Google Analytics and Salesforce CRM to suit your requirement.[2]
Zoho Desk helps you keep track of all your interactions with your customers so that you can deliver excellent service at all times. With both Zoho Desk and Konnect Insights integrated together, you can get real- time data analysis about your customers so that you can take necessary actions accordingly. Konnect Insights comes with a number of pre- built integrations which lets you integrate it with other apps such as Google Analytics and Salesforce CRM within minutes without any coding or configuration changes.
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The process to integrate Zoho Desk and Konnect Insights may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.