Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Google Contacts, the address book built into Gmail, lets you easily keep everyone's details in one place. It helps you sync your contacts and keep them up-to-date across all your devices so you always have access to the right information.
Google Contacts IntegrationsZoho Desk + Google Contacts
Create or Update Contacts to Google Contacts from New Ticket in Zoho Desk Read More...Zoho Desk + Google Contacts
Add Contact to Group in Google Contacts when New Ticket is created in Zoho Desk Read More...Zoho Desk + Google Contacts
Create or Update Contacts to Google Contacts from New Contact in Zoho Desk Read More...Zoho Desk + Google Contacts
Add Contact to Group in Google Contacts when New Contact is created in Zoho Desk Read More...Google Contacts + Zoho Desk
Create Ticket to Zoho Desk from New or Updated Contact in Google Contacts Read More...It's easy to connect Zoho Desk + Google Contacts without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Triggers whenever a group is created.
Triggers when a contact is created or updated.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
Adds an existing contact to a group.
Creates a new contact.
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(2 minutes)
Zoho Desk is a cloud based company that helps you manage your business. When it comes to the business, you need to keep records of the employees and their tasks. Zoho Desk helps you to do this by providing an online help desk for free. It allows you to create an account and set up a support system for your employees. You can assign different rpes to different users. If you have a team of 10 or more people, then you can get a discount on Zoho Desk. After creating an account, you will be able to access different features that include:
Zoho Office. This feature adds a suite of office applications to your Google Apps account. These include. Word processor, spreadsheet, presentation maker, OneNote, and others. The documents that are created are automatically synchronized with your Google Drive account. This means that they can be accessed from any device that has access to your Google Drive account. All documents are stored in the cloud and can be shared with any other user who has access to the document. This is helpful when multiple people are working on a project together.
Zoho CRM. This is another top that is integrated into Zoho Desk. It helps you manage your customer relationships and is very helpful for sales people who regularly call on clients. It has features such as contacts, leads, activities, cases, and notes.
Zoho Projects. This is a web based project management software for small businesses and startups that includes task management features, time tracking features, invoicing, cplaboration features, and others.
Zoho Helpdesk. This is an online help desk that allows you to create tickets for all kinds of problems that your customers face. It allows your customers access privileges so that they can track their issues online. It also gives them the ability to add comments about the status of their issue. It also allows you to view reports about the communication between your company and your customers. For example, you can see how many times your sales representatives have contacted or called on your customers and how often your customers have contacted your company for support. This information is very helpful in determining if there are any areas that need improvement. For example, if most of the calls that you receive from your customers have to do with a specific product, then this might mean that you need to upgrade or improve that product or service.
Google Contacts is a website developed by Google for managing contacts online. It allows you to import contacts from different sources such as Yahoo Mail, Gmail, and Hotmail. It allows you to upload contacts from Microsoft Outlook and Apple Address Book as well. You can sync contacts from one account to another without having to download files or copy and paste information manually. You can also use Google Contacts when you need to share a contact list with someone else but do not want them to have access to other personal information such as photos or videos that you have uploaded in your Gmail account.
You can integrate Zoho Desk and Google Contacts easily with the help of Zapier. Zapier works by finding relevant triggers and actions in different apps and allowing you to join them together quickly and easily. For example, if you want to send a new contact from your Google contacts list directly into Zoho CRM instead of creating it manually in Zoho CRM, then you will use Zapier triggers and actions together to make this happen automatically whenever you add a new contact in your Google Contacts list. In order to create the integration, first, you need to sign up for Zapier which requires an email address and password. Next, select the type of integration that you want to create by clicking on the “Make a zap!” button on the right top corner of the screen under “New Zap” header. Next, choose the trigger app or service from the drop-down list in the top middle of the screen. Then select the action app or service from the drop-down list in bottom middle section of the screen. Make sure that both apps are listed in the top half of the screen before choosing a trigger and action. Finally, click “continue” button at the bottom right of the screen. An alert box will appear asking you if you want to proceed with creating this integration by clicking “OK” button at the bottom left corner of the screen. Once you click “OK” button, an explanation of what Zapier will do when it detects triggers will appear on the right hand side of the screen below “Step 2” header. Click “Continue” button at the bottom left corner of the screen if you agree with this explanation or click “Cancel” button at the bottom right corner if you do not agree with this explanation regarding how Zapier will respond when it detects triggers. Once again, an alert box will appear asking you if you want to proceed with creating this integration by clicking “OK” button at the bottom left corner of the screen. After clicking “OK” button, ZAPIER will show you what specific triggers and actions it will perform when it detects them in each app or service. You should review these carefully to make sure they are correct before proceeding by clicking “Continue” button at the bottom left corner of the screen. Once again, an alert box will appear asking you if you want to proceed with creating this integration by clicking “OK” button at the bottom left corner of the screen. Finally, a confirmation box will appear asking you if you agree to allow ZAPIER to access your account through OAuth2 authorization process by clicking “Allow Access” button at the bottom right corner of the screen or click “Cancel” button at the bottom left corner if you do not agree with this process. If you click “Allow Access” button at this point in time, then Zapier will show you a confirmation message saying that they have successfully connected your account in both services or apps and you will be able to enable notifications from ZAPIER by clicking on “notify me!” option at the top right side of the screen next time when triggers occur in either app or service (as shown below.
If you click “Cancel” button at this point in time, then Zapier will give you two options. “I changed my mind” option where they will ask if you want to connect your account anyway (by clicking “Yes” button. or cancel (by clicking “No”. connection of your account; or “Something went wrong” option where they will explain why connection of your account had failed and ask if they should try again (by clicking “Retry Connection” button. or cancel (by clicking “Cancel Connection” button. If connection fails because ZAPIER does not yet support integration between apps or services that you selected, then they will ask if they should notify when they support this kind of integration in future (by clicking “Notify Me” button. or cancel connection (by clicking “Cancel Connection” button. If connection fails because one of the apps or services is down or unavailable at certain times during weekdays when Zapier usually performs its function, then they will ask if they should try again later (by clicking “Retry Connection Later” button. or cancel connection (by clicking “Cancel Connection Later” button. If connection fails because one of apps or services does not allow Zapier access to its data (such as Google Contacts), then they will ask if they should notify when they change their security ppicies (by clicking “Notify Me Later” button. or cancel connection (by clicking “Cancel Connection Later” button. If connection fails because one of apps or services does not allow Zapier access to its data (such as Google Contacts), then they will ask if they should notify when they change their security ppicies (by clicking “Notify Me Later” button. or cancel connection (by clicking “Cancel Connection Later” button. After clicking either “OK” or “OK Again” buttons at this point in time after confirming that connections between apps or services are successful, then Zapier will show a confirmation message saying that they have successfully connected your account in both apps or services and you will be able to enable notifications from ZAPIER by clicking on “notify me!” option at the top right side of the screen next time when triggers occur in either app or service as shown below:
You can now
The process to integrate Zoho Desk and Google Contacts may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.