Zoho Desk + Google Calendar Integrations

Zoho Desk is a software that companies can use to manage their customer support, sales and marketing. It has a live chat feature that lets companies to respond to customers in real time. If the customer wants to be contacted via email or phone, the customer can send the request from the Zoho Desk.

Google Calendar is a software that lets one company to cplaborate with each other in scheduling meetings and appointments. It has an integrated feature to Gmail, which allows users to schedule an appointment by just replying to an email. For example, if the customer wants to be contacted via email, he/she can reply to the email with the subject line “meet”. This will add a calendar event called “meeting” to the Google Calendar.

Integration of Zoho Desk and Google Calendar

If we integrate Zoho Desk and Google Calendar together, it will be more convenient for both the customers and the companies. As mentioned above, Zoho Desk allows companies to communicate with their customers through live chat in real time. On the other hand, Google Calendar allows companies to schedule meetings and appointments with each other by just replying to an email. Therefore, if we integrate these two software programs together, we can make it easier for companies to schedule meetings and appointments with their customers. Let say that a company wants to set up a meeting with their customers on Google Calendar. They just have to reply to their customer’s email with the subject line “meet”. Then the Google Calendar will add an event called “meeting” based on the contents of the email. In this way, it will be easier for both parties because they do not have to call or email each other back and forth constantly before setting up a meeting or appointment.

Benefits of Integration of Zoho Desk and Google Calendar

There are many benefits of integrating Zoho Desk and Google Calendar together. Customers will enjoy an easy way to communicate with their preferred companies. They do not have to login into different software programs just to view relevant information about their orders and previous interactions with customer service representatives. Companies will also enjoy an easy way of scheduling meetings and appointments with their customers. There is no need for them to spend a lot of time to find out what time works best for their customers as well as what day of the week is suitable for both parties, because it is all done automatically by just replying or responding to an email on either side. In addition, it saves both parties’ time because there is no need for them to type out long emails back and forth before setting up a meeting or appointment. The integration of Zoho Desk and Google Calendar would save them time that they can spend on more important things instead.

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