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Zoho Desk + Freshservice Integrations

Appy Pie Connect allows you to automate multiple workflows between Zoho Desk and Freshservice

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

Freshservice Integrations
Freshservice Alternatives

Looking for the Freshservice Alternatives? Here is the list of top Freshservice Alternatives

  • Zendesk Zendesk
  • Zoho Desk Zoho Desk

Best ways to Integrate Zoho Desk + Freshservice

  • Zoho Desk Zoho Desk

    Freshservice + Zoho Desk

    Create Ticket to Zoho Desk from New User in Freshservice Read More...
    Close
    When this happens...
    Zoho Desk New User
     
    Then do this...
    Zoho Desk Create Ticket
  • Zoho Desk Zoho Desk

    Freshservice + Zoho Desk

    Update Ticket in Zoho Desk when New User is created in Freshservice Read More...
    Close
    When this happens...
    Zoho Desk New User
     
    Then do this...
    Zoho Desk Update Ticket
  • Zoho Desk Zoho Desk

    Freshservice + Zoho Desk

    Update Contact in Zoho Desk when New User is created in Freshservice Read More...
    Close
    When this happens...
    Zoho Desk New User
     
    Then do this...
    Zoho Desk Update Contact
  • Zoho Desk Zoho Desk

    Freshservice + Zoho Desk

    Create Customer to Zoho Desk from New User in Freshservice Read More...
    Close
    When this happens...
    Zoho Desk New User
     
    Then do this...
    Zoho Desk Create Customer
  • Zoho Desk Zoho Desk

    Freshservice + Zoho Desk

    Create Account to Zoho Desk from New User in Freshservice Read More...
    Close
    When this happens...
    Zoho Desk New User
     
    Then do this...
    Zoho Desk Create Account
  • Zoho Desk {{item.actionAppName}}

    Zoho Desk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Zoho Desk + Freshservice in easier way

It's easy to connect Zoho Desk + Freshservice without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • Updated Ticket

    Trigger when updated ticket comes.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions
  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Create Ticket Comment

    Add comment on a ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

How Zoho Desk & Freshservice Integrations Work

  1. Step 1: Choose Zoho Desk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshservice as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zoho Desk to Freshservice.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho Desk and Freshservice

Zoho Desk is a web-based help desk software, while Freshservice is a cloud-based IT Service Management platform. Integration of Zoho Desk and Freshservice can offer the benefits of both products.

Integration of Zoho Desk and Freshservice

Zoho Desk is a web-based help desk software that allows you to manage the customer queries. It provides you the facility to track all communications and manage customers from the moment they subscribe till the day they unsubscribe. This software lets you assign tickets to the team members, add custom fields and attach files in your tickets. There are different pricing plans available.

Freshservice is a cloud-based IT Service Management platform that helps you in managing the IT services for your business. It provides you the useful information about your IT services, such as current status, maintenance issues and expired service contracts. You can connect it with other third party applications, such as Google Apps, Dropbox, Skype and Facebook. There are different pricing plans available.

Integration of Zoho Desk and Freshservice can provide the fplowing benefits:

It creates a single view of the customer's support tickets, thus making it easy to communicate with your customers irrespective of the channels you use.

You can access all information of your customers on one screen without having to log in to different websites.

It allows you to manage your customers with ease by attaching files or linking an external application to your ticket.

Integration of Zoho Desk and Freshservice helps you to understand your customers better by providing the valuable information about their IT services.

In short, integration of Zoho Desk and Freshservice can help you in managing your customer queries in an efficient way.

The process to integrate Zoho Desk and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.