Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.Freshservice Integrations
Freshservice + Zoho DeskCreate Ticket to Zoho Desk from New User in Freshservice Read More...
Freshservice + Zoho DeskUpdate Ticket in Zoho Desk when New User is created in Freshservice Read More...
Freshservice + Zoho DeskUpdate Contact in Zoho Desk when New User is created in Freshservice Read More...
Freshservice + Zoho DeskCreate Customer to Zoho Desk from New User in Freshservice Read More...
Freshservice + Zoho DeskCreate Account to Zoho Desk from New User in Freshservice Read More...
It's easy to connect Zoho Desk + Freshservice without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Trigger when updated ticket comes.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
Zoho Desk is a web-based help desk software, while Freshservice is a cloud-based IT Service Management platform. Integration of Zoho Desk and Freshservice can offer the benefits of both products.
Zoho Desk is a web-based help desk software that allows you to manage the customer queries. It provides you the facility to track all communications and manage customers from the moment they subscribe till the day they unsubscribe. This software lets you assign tickets to the team members, add custom fields and attach files in your tickets. There are different pricing plans available.
Freshservice is a cloud-based IT Service Management platform that helps you in managing the IT services for your business. It provides you the useful information about your IT services, such as current status, maintenance issues and expired service contracts. You can connect it with other third party applications, such as Google Apps, Dropbox, Skype and Facebook. There are different pricing plans available.
Integration of Zoho Desk and Freshservice can provide the fplowing benefits:
It creates a single view of the customer's support tickets, thus making it easy to communicate with your customers irrespective of the channels you use.
You can access all information of your customers on one screen without having to log in to different websites.
It allows you to manage your customers with ease by attaching files or linking an external application to your ticket.
Integration of Zoho Desk and Freshservice helps you to understand your customers better by providing the valuable information about their IT services.
In short, integration of Zoho Desk and Freshservice can help you in managing your customer queries in an efficient way.
The process to integrate Zoho Desk and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.