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Zoho Desk + Freshsales Integrations

Appy Pie Connect allows you to automate multiple workflows between Zoho Desk and Freshsales

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About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

About Freshsales

Freshsales is a complete customer relationship management (CRM) software suite for growing sales teams. It enables salespeople to close deals faster, and streamlines the entire sales process from opportunity identification through the handoff to operations.

Freshsales Integrations
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Best ways to Integrate Zoho Desk + Freshsales

  • Zoho Desk Freshsales

    Zoho Desk + Freshsales

    Create Lead to Freshsales from New Ticket in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Ticket
     
    Then do this...
    Freshsales Create Lead
  • Zoho Desk Freshsales

    Zoho Desk + Freshsales

    Update Lead in Freshsales when New Ticket is created in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Ticket
     
    Then do this...
    Freshsales Update Lead
  • Zoho Desk Freshsales

    Zoho Desk + Freshsales

    Create Lead to Freshsales from New Contact in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Contact
     
    Then do this...
    Freshsales Create Lead
  • Zoho Desk Freshsales

    Zoho Desk + Freshsales

    Update Lead in Freshsales when New Contact is created in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Contact
     
    Then do this...
    Freshsales Update Lead
  • Zoho Desk Zoho Desk

    Freshsales + Zoho Desk

    Create Ticket to Zoho Desk from New Deal in Freshsales Read More...
    Close
    When this happens...
    Zoho Desk New Deal
     
    Then do this...
    Zoho Desk Create Ticket
  • Zoho Desk {{item.actionAppName}}

    Zoho Desk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Zoho Desk + Freshsales in easier way

It's easy to connect Zoho Desk + Freshsales without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • Updated Ticket

    Trigger when updated ticket comes.

  • New Contact

    Triggers when a new contact is created.

  • New Deal

    Triggers when a new deal is created.

  • New Lead

    Triggers when a new lead is created.

    Actions
  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Create Ticket Comment

    Add comment on a ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

  • Create Lead

    Creates a new lead.

  • Update Lead

    Updates an existing lead.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zoho Desk & Freshsales Integrations Work

  1. Step 1: Choose Zoho Desk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshsales as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zoho Desk to Freshsales.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho Desk and Freshsales

  • Zoho Desk is a cloud-based help desk software that offers multiple ways to manage customer relationships. It allows you to provide better customer experience by integrating a CRM, live chat and email support system.
  • Freshsales is another software that integrates with other applications to make the sales process easy. It helps to track the leads, generate reports and manage your sales pipeline.
  • Benefits of Integration between Zoho Desk and Freshsales
  • Zoho Desk is the best spution if you want to integrate your help desk software with your CRM platform. Its integration with Freshsales allows you to track the leads and resources in one place. The integration allows you to access all your data from one place. The best part is that you can also send out alerts and notifications based on the incoming tickets. This will help you prioritize and address the issues as soon as possible. You can also easily lookup the details of the customer from Freshsales once the ticket has been created.

  • Benefits of Zoho Desk and Freshsales Integration
  • Zoho Desk is one of the best help desk platforms available in the market today. It offers 24/7 customer support with its live chat feature, email support and knowledge base service. The integration with Freshsales allows you to create a 360-degree view of your customers and their needs. The integration also allows you to maximize your team’s productivity because all your data is available in one place, making it easier for them to respve the issue at hand. You can also track the activities of your team, so you have a clear picture of all your team’s activity and performance, which makes it easy for you to take corrective action when required. You can also schedule automatic updates on various customer data from Freshsales based on different criteria like IP address or from specific locations. This will help you save time while maintaining a 360-degree view of your customers.

    The integration between Zoho Desk and Freshsales will help you improve customer satisfaction, provide better service and ensure customer retention. Your customers will be happy with the seamless integration and will enjoy quality support.

    The process to integrate Zoho Desk and Freshsales may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.