Zoho Desk + Freshdesk Integrations
Appy Pie Connect allows you to automate multiple workflows between Zoho Desk and Freshdesk
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Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
About Freshdesk
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Freshdesk IntegrationsBest ways to Integrate Zoho Desk + Freshdesk
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When this happens...
New Ticket
Then do this...
Create Contact
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When this happens...
New Ticket
Then do this...
Create Ticket
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When this happens...
New Contact
Then do this...
Create Contact
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When this happens...
New Contact
Then do this...
Create Ticket
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When this happens...
New Contact
Then do this...
Create Ticket
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When this happens...
{{item.triggerTitle}}
Then do this...{{item.actionTitle}}
It's easy to connect Zoho Desk + Freshdesk without coding knowledge. Start creating your own business flow.
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New Contact
Triggers when new contact is created.
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New Ticket
Trigger when new ticket comes.
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Updated Ticket
Trigger when updated ticket comes.
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New Contact
Triggers when a new customer is created.
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New Ticket
Triggers when there is a new ticket is created in Freshdesk.
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Update Ticket
Triggers when a Ticket is updated.
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Create Account
Create an Account
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Create Customer
Creates a customer.
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Create Ticket
Creates a Ticket.
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Create Ticket Comment
Add comment on a ticket.
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Update Contact
Update a contact.
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Update Ticket
Updates an existing ticket.
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Create Contact
Allows you to create a User/Customer in Freshdesk for your support domain.
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Create Ticket
Create a ticket in Freshdesk for your domain.
How Zoho Desk & Freshdesk Integrations Work
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Step 1: Choose Zoho Desk as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Freshdesk as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Zoho Desk to Freshdesk.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Zoho Desk and Freshdesk
Zoho Desk
Zoho Desk is an Office Management Software. It helps companies to manage their customer service. It has a feature to manage customer support tickets, monitor the performance of team and can be used to have a better customer experience. Zoho Desk also integrates with Freshdesk for creating a more comprehensive customer management spution.
Freshdesk
Freshdesk is an customer support software. It is a cloud-based application that helps companies to manage customer’s complaints, questions, and inquiries. Freshdesk has features like live chat, email support, social media channels, etc. It is easy to use and provides real time analytics reports. It can integrate with Zoho Desk for creating more powerful customer management spution.
Integration of Zoho Desk and Freshdesk
Integration of Zoho Desk and Freshdesk allows companies to manage customer support tickets on a single platform and obtain real time analytics of the customer’s actions. Companies can also create user accounts in both Zoho Desk and Freshdesk through integration. So there will not be any need to create separate user accounts for them in both the softwares and save time in managing them separately.
Benefits of Integration of Zoho Desk and Freshdesk
Benefits of integration of Zoho Desk and Freshdesk are as fplows:
It allows companies to manage everything on one platform.
Allows companies to have complete visibility into customers’ actions and queries.
It allows companies to communicate effectively with their customers by providing them the opportunity to spve their issues in a single platform.
It allows companies to manage the customer support tickets through both softwares.
It allows companies to create user accounts in both the softwares at the same time.
The process to integrate Zoho Desk and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
