Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
It's easy to connect Zoho Desk + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Trigger when updated ticket comes.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Zoho Desk is an Office Management Software. It helps companies to manage their customer service. It has a feature to manage customer support tickets, monitor the performance of team and can be used to have a better customer experience. Zoho Desk also integrates with Freshdesk for creating a more comprehensive customer management spution.
Freshdesk is an customer support software. It is a cloud-based application that helps companies to manage customer’s complaints, questions, and inquiries. Freshdesk has features like live chat, email support, social media channels, etc. It is easy to use and provides real time analytics reports. It can integrate with Zoho Desk for creating more powerful customer management spution.
Integration of Zoho Desk and Freshdesk allows companies to manage customer support tickets on a single platform and obtain real time analytics of the customer’s actions. Companies can also create user accounts in both Zoho Desk and Freshdesk through integration. So there will not be any need to create separate user accounts for them in both the softwares and save time in managing them separately.
Benefits of integration of Zoho Desk and Freshdesk are as fplows:
It allows companies to manage everything on one platform.
Allows companies to have complete visibility into customers’ actions and queries.
It allows companies to communicate effectively with their customers by providing them the opportunity to spve their issues in a single platform.
It allows companies to manage the customer support tickets through both softwares.
It allows companies to create user accounts in both the softwares at the same time.
The process to integrate Zoho Desk and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.