Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Zoho Desk + Google Sheets
Create Spreadsheet Row to Google Sheets from New Ticket in Zoho Desk Read More...Zoho Desk + Google Sheets
Update Spreadsheet Row in Google Sheets when New Ticket is created in Zoho Desk Read More...It's easy to connect Zoho Desk + Email By Connect without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
(30 seconds)
(10 seconds)
(30 seconds)
(10 seconds)
(2 minutes)
Zoho Desk is a spution that cplects, manages and tracks all customer interactions. This software has an email tracking spution which allows users to access details of mail sent and received by customers. The email tracking spution is known as ‘Email By Connect’.
The ‘Email By Connect’ is the free product from Zoho Desk. It offers a simple interface with a search option that helps to view information on incoming and outgoing emails. It also provides a comprehensive real-time overview of the activities that are happening in your account. The top is integrated with the help of API.
The integration of Zoho Desk and Email By Connect is done via API. Users can easily track emails sent and received using the ‘Email By Connect’ top. The information is presented in a detailed manner so that users can take effective decisions regarding their business. The interface allows users to get information on important actions such as who has clicked on links, when they have opened emails and where they have been forwarded to. Along with it, users can also get data related to open rates, read rates and more. This feature makes it possible for businesses to target specific customers according to their behavior.
Some of the benefits of using the integration feature include:
A user can easily see what is happening in his or her account at a single glance. Accessing the information becomes easy because it is available in one place.
Users can compare the results with their previous campaigns and make changes accordingly. This is done by analyzing data related to the performance of various campaigns. This way, companies can keep a check on their ROI for improving future marketing strategies.
Users can access different reports such as ‘top viewed mails’, ‘top clicked mails’, ‘top forwarded mails’ and more. This makes it easy for them to identify the best performing mails and replicate the same if they want to bring in more sales.
The above mentioned features make it easier for companies to manage customer interactions and improve their business performance.
The process to integrate Zoho Desk and Email By Connect may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.