Integrate Zoho Desk with Easyship

Zoho Desk

Zoho Desk is a customer service software that has been designed by Zoho Corporation. It features an easy-to-use interface, which allows users to manage all the customer support needs easily.

Easyship

Easyship is a shipping management software that is suitable for eCommerce businesses. It helps online sellers to ship their products easily and efficiently. The user can integrate it with major shopping carts like Shopify, Magento, WooCommerce, Etsy, and BigCommerce. The integration of Zoho Desk and Easyship therefore helps more in order processing and shipment tracking.

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Integration of Zoho Desk and Easyship

This section will provide a detailed idea about the integration of Zoho Desk and Easyship. The fplowing diagram represents the integration process:

As shown in the above diagram, the integration of Zoho Desk and Easyship is integrated with a third party system called Mailgun. Mailgun provides email service and the communication that takes place between Zoho Desk and Easyship happens over this Mailgun’s API. When a new order arrives at Zoho Desk, its API sends an email to Easyship via Mailgun’s API. The purpose of this API call is to pass the “order details” to Easyship. The API call triggers a python script in Easyship, which then uses the API call to update the order status in the database of Easyship. In addition to this, it also updates the API call in the database of Zoho Desk, which indicates that the order has been processed successfully. This leads to an increase in accuracy, as the process is automated. These APIs are capable of sending requests to update the order status from any endpoints where they are deployed. Therefore, the process works across any platform or channels on which Zoho Desk and Easyship are implemented. Moreover, these APIs are capable of handling multiple concurrent requests from multiple instances as well.

Benefits of Integration of Zoho Desk and Easyship

Fplowing are some benefits of integrating Zoho Desk and Easyship:

Easy Management . Easy management is possible through this integration because it increases efficiency and accuracy of order processing. Moreover, it saves time as well by automating repetitive tasks.

. Easy management is possible through this integration because it increases efficiency and accuracy of order processing. Moreover, it saves time as well by automating repetitive tasks. Improved Customer Experience . Improved customer experience is possible through this integration because it saves time for both customers and merchants. Customers do not have to wait for the products that they have ordered for long; instead, they can get them delivered in time. On the other hand, merchants can keep their customers happy by providing quality products in time with ease.

. Improved customer experience is possible through this integration because it saves time for both customers and merchants. Customers do not have to wait for the products that they have ordered for long; instead, they can get them delivered in time. On the other hand, merchants can keep their customers happy by providing quality products in time with ease. Reduced Operational Expenses. Integration of Zoho Desk and Easyship reduces operational expenses as it helps eliminate manual processes such as updating orders manually or using paper forms for updating orders. Moreover, it also reduces total cost of ownership due to its higher efficiency levels, which help reduce labor costs incurred during manual processes.

The process to integrate Zoho Desk and Easyship may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.