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Zoho Desk + Discord Integrations

Appy Pie Connect allows you to automate multiple workflows between Zoho Desk and Discord

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About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

About Discord

Discord is a cross-platform communication app designed for gamers but suitable for anyone to chat with groups of people.

Discord Integrations
Discord Alternatives

Looking for the Discord Alternatives? Here is the list of top Discord Alternatives

  • Slack Slack
  • Microsoft Teams Microsoft Teams
  • Mattermost Mattermost
  • Webex Messaging Webex Messaging
  • Zoho Connect Zoho Connect
  • Telegram Telegram

Best ways to Integrate Zoho Desk + Discord

  • Zoho Desk Discord

    Zoho Desk + Discord

    Remove User Role in Discord when New Ticket is created in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Ticket
     
    Then do this...
    Discord Remove User Role
  • Zoho Desk Discord

    Zoho Desk + Discord

    Add Role in Discord when New Ticket is created in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Ticket
     
    Then do this...
    Discord Add Role
  • Zoho Desk Discord

    Zoho Desk + Discord

    Rename Channel in Discord when New Ticket is created in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Ticket
     
    Then do this...
    Discord Rename Channel
  • Zoho Desk Discord

    Zoho Desk + Discord

    Send Channel Message in Discord when New Ticket is created in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Ticket
     
    Then do this...
    Discord Send Channel Message
  • Zoho Desk Discord

    Zoho Desk + Discord

    Create Channel to Discord from New Ticket in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Ticket
     
    Then do this...
    Discord Create Channel
  • Zoho Desk {{item.actionAppName}}

    Zoho Desk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Zoho Desk + Discord in easier way

It's easy to connect Zoho Desk + Discord without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • Updated Ticket

    Trigger when updated ticket comes.

  • New Message Posted to Channel

    Triggers when a new message is posted to a specific text channel.

  • New User Added

    Triggers when a new user joins the Discord Server.

    Actions
  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Create Ticket Comment

    Add comment on a ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

  • Add Role

    assign a role to a user

  • Create Channel

    Create a new channel to a specific #category you choose.

  • Remove User Role

    Remove a chosen role from the specified user.

  • Rename Channel

    Rename a channel to a specific name you choose.

  • Send Channel Message

    Post a new message to a specific #channel you choose.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zoho Desk & Discord Integrations Work

  1. Step 1: Choose Zoho Desk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Discord as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zoho Desk to Discord.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho Desk and Discord

Zoho Desk is a cloud-based call center spution that allows you to efficiently manage your call center activities and improve customer experience (Zoho Desk, n.d.. Zoho Desk allows users to track calls and chat interactions from one system, automate tasks using the powerful workflow engine, and assign tasks to employees (Zoho Desk, n.d..

Discord is a free communication app designed for gamers. With Discord, users can create and participate in text and voice chats, send direct messages, share images and video, as well as synchronize their contacts across multiple devices (Discord, n.d.. It also comes with integrated functions such as file sharing, screen sharing, and video conferencing (Discord, n.d..

Today’s businesses are increasingly adopting cloud-based services to improve their communication with customers. Zoho Desk is a cloud-based call center software that allows users to manage their call center activities from one platform. By integrating Zoho Desk with Discord, users can easily utilize the features of both services to improve their communication with customers and streamline their business operations.

The integration of Zoho Desk and Discord will allow users to create chat rooms for each support ticket on Discord. When a customer creates a ticket on Discord, the user will be automatically connected to a chat room created by Zoho Desk. The users can now communicate directly with the customer on Discord. In addition, users can also use Zoho Desk’s built-in advanced call routing and management tops to route calls from Discord to agents who are available. They can also use Zoho Desk’s powerful workflow engine to assign tasks or fplow up with customers through automated workflows.

Overall, integrating Zoho Desk and Discord improves business communication for businesses of all sizes. It makes it easier for users to communicate with their customers on the same platform that they use for other business tasks. At the same time, businesses do not have to pay for two separate communication apps to get the same benefits. The integration of Zoho Desk and Discord simplifies business communication and improves customer experience.

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The process to integrate Zoho Desk and Discord may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.