Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Cloud Firestore is a cloud-hosted, NoSQL database that your iOS, Android, and web apps can access directly via native SDKs.
Cloud Firestore IntegrationsZoho Desk + Cloud Firestore
Create Cloud Firestore Document to Cloud Firestore from New Ticket in Zoho Desk Read More...Zoho Desk + Cloud Firestore
Create Cloud Firestore Document to Cloud Firestore from New Contact in Zoho Desk Read More...Cloud Firestore + Zoho Desk
Create Ticket to Zoho Desk from New Document Within a Firestore Collection in Cloud Firestore Read More...Cloud Firestore + Zoho Desk
Update Ticket in Zoho Desk when New Document Within a Firestore Collection is created in Cloud Firestore Read More...Cloud Firestore + Zoho Desk
Update Contact in Zoho Desk when New Document Within a Firestore Collection is created in Cloud Firestore Read More...It's easy to connect Zoho Desk + Cloud Firestore without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
New Document Within a Firestore Collection
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
Creates a new document within a Cloud Firestore collection.
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Zoho Desk is an online customer service software which allows businesses to manage their customer support requests, understand their customers and drive more sales through customer service.
Hence, Zoho Desk is a web-based customer support platform that helps companies manage their customer support services.
Cloud Firestore is a NoSQL document database which provides a cplection of documents on which you can query and update data using a flexible programming interface.
In simple terms, Cloud Firestore is a cloud database which stores data in real-time. It is also the most scalable database from Google’s cloud platform.
Cloud Firestore is used to store records for Zoho Desk. It adds up the value to the existing features of Zoho Desk such as:
It enables Zoho Desk to store data in real-time. Zoho Desk customers can access the data 24/7. The data becomes more reliable and consistent due to its real-time updating. Since it is a NoSQL database, it allows multiple users to write to the same document simultaneously without causing any error. This enables multiple people to interact with a single record at the same time. Due to its real-time updating feature, the data will be available quickly and efficiently. The database automatically manages all transactions for the business (e.g., billing, invoicing. Hence, Zoho Desk will not have to worry about handling these tasks anymore. It incorporates the best practices of Google’s robust database systems to make its own system more reliable. It allows developers to focus on building applications rather than dealing with the implementation of database management.
Integrating Zoho Desk and Cloud Firestore enables businesses to save time and money. They will not need to spend time on coding or managing their database manually anymore. Hence, it will help them save money on hiring programmers and also save money on training employees in database management.
Integrating Zoho Desk and Cloud Firestore has many benefits including:
Integrating Zoho Desk and Cloud Firestore allows businesses to keep track of their customer information easily and efficiently across multiple devices and platforms; hence increasing customer satisfaction. With this integration, businesses can give their customers full contrp over their customer support requests and provide them with actual live assistance without having to leave their desks.
The process to integrate Zoho Desk and Cloud Firestore may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.