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Zoho Desk + Chatter Integrations

Appy Pie Connect allows you to automate multiple workflows between Zoho Desk and Chatter

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

About Chatter

Chatter is a social collaboration tool that allows users to collaborate securely at work to establish networks, share files and status updates.

Chatter Integrations

Best ways to Integrate Zoho Desk + Chatter

  • Zoho Desk Chatter

    Zoho Desk + Chatter

    New Post in Feed Action in Chatter when New Ticket is created in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Ticket
     
    Then do this...
    Chatter New Post in Feed Action
  • Zoho Desk Chatter

    Zoho Desk + Chatter

    New Post in Feed Action in Chatter when New Contact is created in Zoho Desk Read More...
    Close
    When this happens...
    Zoho Desk New Contact
     
    Then do this...
    Chatter New Post in Feed Action
  • Zoho Desk Zoho Desk

    Chatter + Zoho Desk

    Create Ticket to Zoho Desk from New Topic in Chatter Read More...
    Close
    When this happens...
    Zoho Desk New Topic
     
    Then do this...
    Zoho Desk Create Ticket
  • Zoho Desk Zoho Desk

    Chatter + Zoho Desk

    Update Ticket in Zoho Desk when New Topic is created in Chatter Read More...
    Close
    When this happens...
    Zoho Desk New Topic
     
    Then do this...
    Zoho Desk Update Ticket
  • Zoho Desk Zoho Desk

    Chatter + Zoho Desk

    Update Contact in Zoho Desk when New Topic is created in Chatter Read More...
    Close
    When this happens...
    Zoho Desk New Topic
     
    Then do this...
    Zoho Desk Update Contact
  • Zoho Desk {{item.actionAppName}}

    Zoho Desk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Zoho Desk + Chatter in easier way

It's easy to connect Zoho Desk + Chatter without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • Updated Ticket

    Trigger when updated ticket comes.

  • New Group

    Triggers when a new group is created.

  • New Post about Topic

    Triggers when there is a new post about a certain topic in your organization.

  • New Post in Feed Trigger

    Triggers when any new post occurs in your Chatter Feed.

  • New Topic

    Triggers when a new topic is created.

    Actions
  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Create Ticket Comment

    Add comment on a ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

  • New Post in Feed Action

    Create a new post in your Chatter feed.

How Zoho Desk & Chatter Integrations Work

  1. Step 1: Choose Zoho Desk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Chatter as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zoho Desk to Chatter.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho Desk and Chatter

Zoho Desk is a customer support software that offers online ticketing and live chat. Zoho Desk is used by many small and large businesses to provide customer support. Zoho Desk’s integration with Chatter is a great opportunity for small businesses to save time as well as money. Zoho Desk’s integration with Chatter offers several benefits for both sides, especially for the customers.

Integration of Zoho Desk and Chatter

Zoho Desk’s integration with Chatter allows you to monitor all chats in one place and reply to them quickly, instead of switching between the two applications. Zoho Desk will automatically create a record in your Chatter groups when a ticket is created. The creator of the record will be able to add more details about the ticket in Chatter, with the ability to add attachments and comments. The creator can also quickly view all tickets and perform other tasks. Moreover, the creator will receive notifications when someone updates the ticket in Chatter. This integration also gives users the option to turn notifications on or off as per their preferences.

Benefits of Integration of Zoho Desk and Chatter

The benefit of this integration is that it saves time. When a customer creates a ticket via Zoho Desk, then the creator can instantly reply without leaving Chatter. The creator can also see the entire conversation about the customer’s issue in one place, instead of jumping between multiple windows. In addition, since all conversations are archived in Chatter, it’s easier for the creator to find information about an issue, as well as track its history. Thus, it eliminates the need for fplow-ups. All records are available from one place, avoiding the confusion and chaos caused by jumping across different applications to find information.

Zoho Desk helps businesses reduce operational costs, while improving customer service. By integrating Zoho Desk with Chatter, businesses gain visibility into all customer issues, reducing support costs and improving customer satisfaction levels.

The process to integrate Zoho Desk and Chatter may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.