Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Basecamp 2 is a project management tool that allows you to manage all your tasks on one page, is lightning quick, and keeps you up-to-date in real-time.Basecamp 2 Integrations
Basecamp 2 + Zoho DeskCreate Ticket from Zoho Desk from Global Activity to Basecamp 2 Read More...
Basecamp 2 + Zoho DeskUpdate Ticket in Zoho Desk when Global Activity is added to Basecamp 2 Read More...
Basecamp 2 + Zoho DeskUpdate Contact in Zoho Desk when Global Activity is added to Basecamp 2 Read More...
Basecamp 2 + Zoho DeskCreate Customer from Zoho Desk from Global Activity to Basecamp 2 Read More...
Basecamp 2 + Zoho DeskCreate Account from Zoho Desk from Global Activity to Basecamp 2 Read More...
It's easy to connect Zoho Desk + Basecamp 2 without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Trigger when updated ticket comes.
Triggers when anything across any project happens. Use a filter step with this!
Triggers when something happens inside of Basecamp project. This trigger will give you a brief overview of the event that happened.
Triggers when a new event is added to a calendar.
Triggers when a new file is added to a project.
Triggers when a new person is available in the account.
Triggers when a new project is created.
Triggers when a new text document is added to a project.
Triggers when a new todo is added to a todo list.
Triggers when a new todo list is added.
Triggers when a new topic is added (A new message is a topic, and the first comment on Calendar Events, Uploads, and Todos are topics).
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
Zoho Desk is a cloud-based customer support software for small and medium businesses.
It offers features like tracking tickets, tasks and time, assessing priorities and needs of customers, tracking tickets, managing projects, tracking time and expenses, and much more.
Zoho Desk also creates a community around the company wherein users can communicate with their clients using the system.
Basecamp 2 is an online project management software that helps manage various clients or teams using different workspaces.
The users can manage projects, assign tasks to team members, create reports and track progress using the software.
Basecamp 2 lets users create private workspaces with unlimited chat channels and private messages. The software allows users to share documents and images in cplaboration. Users can also integrate Basecamp 2 with other apps like Dropbox, Google Drive, Slack, Asana, and many others.
These two software programs are integrated well on the Dashboard of each platform and offer great functionality to managers and workers alike. There are some features that are common to both the applications like “Reminders”, which sends notifications to users on their devices every time their task is due. This feature allows users to stay updated about their tasks. Another feature is “Topic” which allows users to create events or tasks with multiple steps. This feature lets users organize work into projects with different stages. Users can also add comments to their tasks and these comments are visible to all the members of the workspace. Also, users can comment on other members’ comments to give their inputs. This feature is called “Commenting”. Another important feature is “Activity Feed” which allows users to see all the activities of their workspace in one place. This allows easy access to every activity of the workspace. Users can also view comments, files, and discussions in a single place using this feature. All these features allow maximum cplaboration among members of the workspace. These features make it easier for managers to communicate with their workers. Zoho Desk has its own workspace called Zoho Desk & Projects where employees can cplaborate seamlessly. Basecamp 2 also has its own workplace called Basecamp 2 where employees can use the forum, calendar, chat rooms, milestones, and lists to cplaborate with each other on projects. The integration of these two platforms makes it easier for small businesses to manage tasks and projects while giving workers an easy way to communicate with their clients. This integration makes these two platforms a powerful combination for small business owners who want to keep track of their business process effectively.
The integration of Zoho Desk and Basecamp 2 provides business owners with many benefits. These benefits include plans for projects and tasks; employee scheduling; task automations; and reporting tops. The integration of these two platforms helps in planning projects by identifying tasks needed for a particular project, assigning them to employees, monitoring work progress, keeping track of expenses related to those tasks, etc. It helps in assigning tasks to employees by creating work groups based on areas of expertise or skills that employees possess. This makes it easier for companies to plan work when they know who will be working on what task and when the task will be completed. The integration of these two platforms also helps in automating work by letting users link automated actions to specific events like tickets being closed or reopened automatically; tasks being assigned automatically; new discussions being created automatically; etc., which makes it easier for employees as they do not have to manually take care of every action related to a ticket or project. The integration of these two platforms also helps in reporting as it offers detailed information about the workflow of a particular project or ticket so that users can understand how their project is progressing at any stage. With this information, business owners can take necessary steps to complete a project successfully. The integration of these two platforms also makes it easier for business owners to pay their employees timely as they can see all the payments made to individual employees in one place and decide who should get paid next or if there will be any delay in payment etc. The integration of these two platforms provides business owners with various ways to manage their business process effectively and efficiently so that they can grow their businesses without worrying about chaos or confusion in work flow. It also helps them keep track of expenses related to a project or task so that they can save money and make profit by saving time that could have otherwise been spent managing tasks instead of completing projects successfully.
The process to integrate Zoho Desk and Basecamp 2 may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.