Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Asana is a task management tool that brings all of your team's work together in one place. It lets you organize tasks by project, phases, priority level, due date, assignee, and tags. Asana is a great tool to manage even the largest and most complex projects.Asana Integrations
It's easy to connect Zoho Desk + Asana without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Triggers whenever a task within a project is marked as completed. Does not trigger on completed subtasks.
Triggered whenever you add a new project.
Triggers on an addition of a new story.
Triggers upon an addition of a new subtask.
Triggers every time you create a new tag.
Triggers whenever a new task is added to a project.
Triggers whenever a new task is added to a workspace.
Triggered every time you add a new team.
Triggered once a new user is added.
Triggers every time you add a tag to a task.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Adds a new project.
Adds a new story (a comment is a story).
Adds a new task.
Updates an existing Task.
Zoho Desk is a cloud-based customer service software, which allows businesses, provide a better customer support and streamline their business processes. It provides a wide range of features like live chat, social media listening, multi-channel integration, telephone support, surveys, FAQs, team cplaboration etc. Although this product offers a lot of amazing features, it does not allow the user to organize tasks.
Asana is a web-based project management software that helps teams to organize and prioritize work. It is developed by Facebook co-founder Dustin Moskovitz and his ex-Googler cpleague Justin Rosenstein. The name comes from Sanskrit Asana, meaning “seat” or “position”. In a way, it means “take your seat” or “get into position”.
Zoho Desk and Asana can be integrated while using the same account. The user can create tasks in Asana and assign it to the team member through Zoho Desk. Through this integration, the user can easily track the progress of the task assigned to the team member and also keep an eye on the updates related to the task. The user can easily see all the tasks assigned to them and get notified whenever there is an update related to the task assigned. On doing so, the user can easily manage each task by assigning it to someone else or by marking it as done. If the user wishes to track the progress of a task then they will be able to do so by tracking it in asynchronous manner. For example – if the user has assigned a task to someone else then they will be able to understand the progress of that task without disturbing the team member until he/she completes the task. In short, Zoho Desk integration with Asana helps in delegating a task without any disturbance.
Since both these softwares are integrated with each other then there are many benefits of using them together. Some of the main benefits are discussed below:
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