Zoho CRM is a user-friendly web-based customer relationship management application that helps small business owners and entrepreneurs to find, engage, and retain customers.
SMS By Connect is our own communication platform that enables you to send SMS/text messages to a group of contacts in one go. This comes in real handy for people who don't have the time to communicate with their team members individually.SMS By Connect Integrations
It's easy to connect Zoho CRM + SMS By Connect without coding knowledge. Start creating your own business flow.
Triggers when a new contact is added.
Triggers instantaneously when any entry is created in the specified module.
Triggers when a new contact is added or modified in Zoho.
Add attachment to the selected Module entry.
Creates a new entry in a module
Adds a new contact. (Note: you can use this Connect to update an existing one too.)
Adds a new lead in Zoho CRM. (Note: this Connect can be used to update an existing one too.)
Send SMS on specified number(s).
Zoho CRM, short for Customer Relationship Management, is a web-based CRM software that helps businesses automate the sales and marketing process. It includes features such as email marketing, lead generation, marketing automation, campaign management, sales management, business development, customer service, and product management.
SMS By Connect is a spution developed by Zoho Apps Platform to integrate Zoho CRM with SMS messaging. It allows you to send SMS messages from your Zoho CRM account. The mobile numbers of the customers are stored in Zoho CRM and you can send them messages from there. It also allows you to attach images and audio files to the messages for better communication between the recipient and the sender.
Integration of Zoho CRM and SMS By Connect has many benefits for both users and organizations. Let us take a look at some of those benefits:
It provides an additional channel of communication for your customers.
You can communicate with your customers via SMS even if they do not have access to their email. This way you can reach out to all your customers no matter where they are.
It makes your business more efficient by allowing you to send and receive messages through a single platform. With just a few clicks, you can send and receive messages and manage leads and campaigns.
It allows you to respond promptly to your customers’ queries no matter where they are located. It also helps you retain your customers by making them feel valued and appreciated.
It helps you save time as well as money by eliminating the need to use multiple apps for different functions. With this integration, all your marketing tops can be accessed from one single platform.
In addition to the above mentioned benefits, there are a few other benefits of integration of Zoho CRM and SMS By Connect:
There is no need to hunt down a contact number on a piece of paper or in a notebook if you want to send a message on behalf of a customer or a prospect. All information for sending messages is available on one single platform. Information about contacting someone is readily available on their profile page.
You can create a list of phone numbers of people who have signed up for your newsletter or joined your mailing list. You can then send them regular updates about your products or services via SMS. Every time you send a message, the recipient will get a call from a verified number, thereby increasing trust in your business. Even if the call gets dropped due to network issues, the recipient will still get a notification that he has received a message from your business. This way you can ensure that every message reaches the intended recipient.
You do not have to worry about your contacts if you are working on any other task or application while sending messages. You can continue working on the other application after sending the message without having to switch back to Zoho CRM. This makes it easy for you to multitask. The message will be delivered as soon as possible. If you do not want to send messages using this integration, Zoho CRM will forward your messages to your recipients via email instead. This way, you need not worry about manually forwarding messages to recipients when you are not able to use SMS By Connect. This feature is especially useful when you are travelling outside the country and want to make sure that all messages are delivered on time without any network issues getting in the way.
The process to integrate Zoho CRM and SMS By Connect may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.