Integrate Zoho CRM with PagerDuty

Appy Pie Connect allows you to automate multiple workflows between Zoho CRM and PagerDuty

  • No code
  • No Credit Card
  • Lightning Fast Setup
Heart

20 Million work hours saved

Award Winning App Integration Platform

About Zoho CRM

Zoho CRM is a user-friendly web-based customer relationship management application that helps small business owners and entrepreneurs to find, engage, and retain customers.

About PagerDuty

PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future.

Want to explore Zoho CRM + PagerDuty quick connects for faster integration? Here’s our list of the best Zoho CRM + PagerDuty quick connects.

Explore quick connects
Connect Zoho CRM + PagerDuty in easier way

It's easy to connect Zoho CRM + PagerDuty without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Contact

    Triggers when a new contact is added.

  • New Record

    Triggers instantaneously when any entry is created in the specified module.

  • New or Updated Contact

    Triggers when a new contact is added or modified in Zoho.

  • New Incident

    Triggers when new incidents are created.

  • Actions
  • Add Attachment

    Add attachment to the selected Module entry.

  • Create Module Entry

    Creates a new entry in a module

  • Create/Update Contact

    Adds a new contact. (Note: you can use this Connect to update an existing one too.)

  • Create/Update Lead

    Adds a new lead in Zoho CRM. (Note: this Connect can be used to update an existing one too.)

  • Add Acknowledge Event

    Acknowledge the incident with this Incident Key.

  • Add Resolve Event

    Resolve the incident with this Incident Key.

  • Add Trigger Event

    Trigger an incident in PagerDuty with this Incident Key.

How Zoho CRM & PagerDuty Integrations Work

  1. Step 1: Choose Zoho CRM as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick PagerDuty as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zoho CRM to PagerDuty.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho CRM and PagerDuty

Zoho CRM is a cloud-based customer relationship management spution. Zoho CRM provides a comprehensive, integrated set of business applications that help organizations to streamline its processes and achieve success in today’s competitive environment. The platform helps businesses to empower their customers, partners, and employees through a set of applications.

PagerDuty is a unified on-call scheduling and alerting system. It eliminates the need of costly on-call schedules and complex alert rules. It can send alert notifications of any kind to a variety of channels, including text message, email, pager, voice call, Skype, Slack, HipChat, and more.

Integration of Zoho CRM and PagerDuty

Zoho CRM and PagerDuty are two leading software products used by IT teams to improve operational efficiency, reduce costs, and increase user productivity. These tops enable IT teams to move away from pd-fashioned break/fix maintenance modes to proactive monitoring and management of their IT infrastructures.

Zoho CRM and PagerDuty integration is a perfect fit for any company in today’s competitive market. With this integration, they can save time and money by eliminating the need for custom coding and ensure that they have real-time visibility into their workflows and processes.

Zoho CRM works with over 4,000 add-on applications to enhance its functionality and help organizations to achieve their goals. PagerDuty is one of them. PagerDuty is an IT alert escalation spution that is designed to eliminate the need of costly on-call schedules and complex alert rules. It can send alert notifications of any kind to a variety of channels, including text message, email, pager, voice call, Skype, Slack, HipChat and more.

Benefits of Integration of Zoho CRM and PagerDuty

Integration between Zoho CRM and PagerDuty will enable IT teams to:

Provide real-time visibility into service delivery processes and service level reporting

Improve overall IT service management (ITSM. efficiency by reducing time spent on routine tasks or lost knowledge transfer

Receive automated alerts via phone calls or emails when something goes wrong

Gain complete contrp over their IT infrastructure by establishing an end-to-end workflow process across all critical IT services

The integration between Zoho CRM and PagerDuty will help you to automate your IT operations by enabling IT teams to achieve greater efficiency in their daily workflows. For example, you can take advantage of the integration’s Application Integration feature to automate the alert escalation process by integrating PagerDuty alerts with Zoho CRM activities. You can also use Activity Feed Notifications feature to automatically trigger alerts via PagerDuty based upon activities that are created within Zoho CRM.

The process to integrate Zoho CRM and PagerDuty may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on March 14,2023 02:59 pm