Integrate Zoho Connect with Shipwire

Zoho Connect is a spution that allows an e-retailer to integrate their online and offline sales channels. Zoho connect allows you to create a relationship between your online store to your offline store. It lets you access all your sales data from one place.

Shipwire is a fulfillment service that offers you the ability to ship products from their warehouses to your customers. This is a great way to reduce your shipping costs. Customers will get their items faster when you use Shipwire. It’s important to attract potential customers to your site. This can be done with the help of Zoho Connect and Shipwire integration.

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Integration of Zoho Connect and Shipwire helps in the fplowing ways:

Access to all data

Integration of Zoho Connect and Shipwire keeps all your sales data in one place. You can see all your sales data from one place. You can also make changes to your inventory based on the data you see. This helps you to keep track of your inventory accurately. You can get rid of the problem of overstocking or understocking. You can also see which products are selling well and which ones aren’t. This will help you to take important decisions about which products to carry and which ones to drop.

Efficient inventory management

Integration of Zoho Connect and Shipwire helps you manage your inventory efficiently. With Zoho Connect and Shipwire integration, you don’t need to maintain duplicate inventories when you sell online and offline. You can access both sales channels from Zoho Connect. You can use this data to update your inventory on time. This will help you to avoid running out of stock on your website or having excess stock on your shelves in your retail store.

Improved customer service

Integration of Zoho Connect and Shipwire will help in improving the customer service. When you integrate Zoho Connect and Shipwire, your customers get access to all data related to their orders. They can track their order status, where their item is, who packed it, etc. A customer can contact the warehouse directly if he has any issues with his order like delayed delivery or damaged goods. This will improve customer satisfaction. Your customers will appreciate the fact that they get all information about their order in one place instead of going through multiple channels. Also, if there is any issue with the shipment, the customer doesn’t have to wait for hours on the phone with different departments just to find answers or fix issues with his order. He can contact Shipwire directly with issues related to his order. This will improve customer satisfaction immensely and bring more people back for repeat business or recommend your services to others.

Reduction in shipping cost

Integration of Zoho Connect and Shipwire helps in getting better shipping rates. You can negotiate better rates with your carriers when you have access to all your shipping details from one place. This will save you money on shipping expenses. You won’t need to pay extra for tracking either since tracking is free when you use Shipwire. The ability to select carriers from a wide range makes it easy for you to get competitive rates for shipping. As an e-commerce company, it’s important for you to reduce shipping cost so that you can pass on this savings as discounts to your customers and make more profits. Shipping costs are also an expense that affects gross margin. Integrating Zoho Connect and Shipwire helps in cutting down this expense and increasing gross margin at the same time.

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