Integrate Zoho Connect with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between Zoho Connect and Freshdesk

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About Zoho Connect

Zoho Connect is a team collaboration platform that allows you to bring together your workers, partners, vendors, and anyone else that contributes value to your work, as well as give you the space and resources you need to interact and complete tasks more quickly.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best Zoho Connect and Freshdesk Integrations

  • Zoho Connect Integration Freshdesk Integration

    Zoho Connect + Freshdesk

    Create Contact to Freshdesk from New Mention in Zoho Connect Read More...
    Close
    When this happens...
    Zoho Connect Integration New Mention
     
    Then do this...
    Freshdesk Integration Create Contact
  • Zoho Connect Integration Freshdesk Integration

    Zoho Connect + Freshdesk

    Create Ticket to Freshdesk from New Mention in Zoho Connect Read More...
    Close
    When this happens...
    Zoho Connect Integration New Mention
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Zoho Connect Integration Freshdesk Integration

    Zoho Connect + Freshdesk

    Create Contact to Freshdesk from New Network Member in Zoho Connect Read More...
    Close
    When this happens...
    Zoho Connect Integration New Network Member
     
    Then do this...
    Freshdesk Integration Create Contact
  • Zoho Connect Integration Freshdesk Integration

    Zoho Connect + Freshdesk

    Create Ticket to Freshdesk from New Network Member in Zoho Connect Read More...
    Close
    When this happens...
    Zoho Connect Integration New Network Member
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Zoho Connect Integration Freshdesk Integration

    Zoho Connect + Freshdesk

    Create Contact to Freshdesk from New Group Member in Zoho Connect Read More...
    Close
    When this happens...
    Zoho Connect Integration New Group Member
     
    Then do this...
    Freshdesk Integration Create Contact
  • Zoho Connect Integration {{item.actionAppName}} Integration

    Zoho Connect + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Zoho Connect + Freshdesk in easier way

It's easy to connect Zoho Connect + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Event

    Triggers when a new event is added.

  • New Feed

    Triggers when a new status (Feed) is added.

  • New Group Member

    Triggers when new member is added to a group.

  • New Mention

    Triggers when you are mentioned in a status.

  • New Network Member

    Triggers when new member is added to a network.

  • New Task

    Triggers when a new task is added.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Add Member to Group

    Adds user to a group (invite and add, if the user is not a member of the network).

  • Create Event

    Adds a new event in a specific group.

  • Create Feed

    Adds a new status (Feed) in a specific group.

  • Create Private Event

    Creates a private event.

  • Create Private Task

    Adds a private task.

  • Create Task in Board

    Adds a new task in a specific board.

  • Invite User to Network

    Sends an invite to the user to join your network.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zoho Connect & Freshdesk Integrations Work

  1. Step 1: Choose Zoho Connect as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zoho Connect to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho Connect and Freshdesk

Zoho Connect and Freshdesk are the leading customer service sputions for your business. They enable online businesses to offer a full suite of support services to their customers. The two help businesses to provide superior customer service, which improves customer satisfaction and retention. Zoho Connect and Freshdesk are cloud-based applications that make it easy to manage support requests, monitor social media channels, and route customer requests to the right people.

Integration of Zoho Connect and Freshdesk

Zoho Connect and Freshdesk are integrated with each other, so that you can easily handle customer service needs. You can use Freshdesk as an email manager along with Zoho Connect, so that you can use both sputions simultaneously. In this way, you can manage customer support requests on the move and at the same time have access to email management features on Freshdesk. This integration also allows you to create a single view of all customer interactions across different channels by integrating Zoho Connect and Freshdesk.

Freshdesk is one of the leading platforms for customer support, which makes it easy for you to respond to customer queries quickly. It also gives you the option of tracking conversations via email, Twitter, Facebook, Google Chat, Skype and more. By integrating Zoho Connect with Freshdesk, you can manage conversations in a single place by connecting Zoho Connect with Freshdesk.

Benefits of Integration of Zoho Connect and Freshdesk

The benefits of integrating Zoho Connect and Freshdesk include the fplowing:

You can save time by using Zoho Connect and Freshdesk together since you can automate workflows. You can also store information from your support emails in your CRM system. For example, you can save attachments from the emails directly in CRM system without having to type them again.

You can create comprehensive reports about your customers and their queries by using both sputions together. These reports will reveal information about your customers’ preferences, common queries, and much more. This helps you to design custom sputions for your particular audience.

The benefit of using Zoho Connect and Freshdesk together is that you do not have to install any software separately on your computer or server. Since the two sputions are cloud-based, you only need internet access to use them.

Zoho Connect and Freshdesk allow you to provide top-notch customer service that keeps customers happy. By integrating Zoho Connect and Freshdesk, you can automate workflows and provide comprehensive reports about your customers’ preferences. This integration makes it easier for you to provide exceptional customer service even if you have a small team of employees. So, integrate Zoho Connect and Freshdesk today!

The process to integrate Zoho Connect and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.