Zoho Cliq is a team communication software that makes team communication simple with instant messaging, audio, video calls.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
Zoho Cliq + ZendeskUpdate Ticket in Zendesk when New Chat is created in Zoho Cliq Read More...
It's easy to connect Zoho Cliq + Zendesk without coding knowledge. Start creating your own business flow.
Triggers when a new Channel is created.
Triggers when a new chat is created.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Send a message to all subscribers of the bot.
Send message to a channel in which you have joined.
Send a direct message to a contact or an user in your Organization.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Zoho Cliq is an application that is used for contact management. It is a Web-based customer service software. It helps businesses to be more productive and provide better customer service.
Zendesk is a customer support and helpdesk software. It helps companies to manage their customer support on one platform. Zendesk’s features include email integration, live chat, social media monitoring and more
Zoho Cliq can be integrated with Zendesk so that you will be able to manage your customers across two platforms in one place. It will help both the businesses as well as their customers. Customers can directly post their queries or requests on a ticketing system (Zendesk. rather than sending emails to the business or posting comments on social media. You can manage all your customer interactions and incidents in one place, which will allow you to see everything in one place at a time. Customer support executives can reply to all incoming requests in a single thread through the combination of Zoho Cliq and Zendesk. An easy-to-use integration between Zoho Cliq and Zendesk allows you to manage multiple interactions with customers simultaneously from one place.
To know about advantages of Zoho Cliq and Zendesk integration, visit. https://www.zoho.com/help/integration-guide-zoho-cliq-and-zendesk.html
The process to integrate Zoho Cliq and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.