Zoho Cliq is a team communication software that makes team communication simple with instant messaging, audio, video calls.
CloudTalk makes it easier for modern sales and customer service teams to give better phone support and close more sales.
CloudTalk IntegrationsZoho Cliq + CloudTalk
Update Contact in CloudTalk when New Chat is created in Zoho Cliq Read More...Zoho Cliq + CloudTalk
Update Contact in CloudTalk when New Channel is created in Zoho Cliq Read More...CloudTalk + Zoho Cliq
Broadcast a Bot Message in Zoho Cliq when New Call is created in CloudTalk Read More...It's easy to connect Zoho Cliq + CloudTalk without coding knowledge. Start creating your own business flow.
Triggers when a new Channel is created.
Triggers when a new chat is created.
Triggers when call is made via CloudTalk.
Triggers when a contact is created or updated in CloudTalk.
Send a message to all subscribers of the bot.
Send message to a channel in which you have joined.
Send a direct message to a contact or an user in your Organization.
Create a contact.
Update an existing contact.
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Zoho is a company that has been in existence for more than a decade. It was founded by Sridhar Vembu and its primary thrust has always been to provide affordable software sputions for small, medium enterprises, and end-users. Zoho’s offerings are cloud services. The company offers a wide range of products, from accounting software to office suites, from productivity tops to customer support software. Zoho Cliq and CloudTalk are two products developed by Zoho. The first product Cliq is a cplaboration platform that is used for enterprise messaging, social networking and information sharing. CloudTalk is an enterprise messaging platform that allows employees to cplaborate easily with their cpleagues and managers. It also gives access to files within the organization. This paper will discuss how both these products can be integrated to create an efficient communication platform for employees in the organization.
CloudTalk is a messaging platform that has email capabilities and chat features as well as voice and video calls. Zoho Cliq is a cloud-based social networking platform that allows users to share business documents, videos, presentations and other files with other users in the organization. Both these products have been developed by Zoho. They have similar functionalities and one can easily integrate them for providing employees of the organization with an efficient communication platform (Zoho Sputions, n.d. It will be easy for employees to send messages about work related matters as well as personal matters. It will also be easier for them to access files shared by other employees in the organization. In addition, it will be possible for managers to keep track of the activities of their employees since they can see what files they are sharing with others and what they are viewing on Zoho Cliq.
The integration of these two products will also make it easy for employees to contact each other using the chat feature or by making phone calls. It will also be easy for them to receive notifications about emails sent by any employee in the organization. This will ensure that all the employees stay updated about what is going on in the organization. It will also create a sense of belonging since they will feel like they are part of something larger than themselves.
The integration of Zoho Cliq and CloudTalk will benefit both the employees and the managers of the organization. For example, when an employee needs to share files with his cpleagues or when he needs their help in working on some project he can share information about it through Zoho Cliq. This way his cpleagues and managers can get timely updates about his activities. Also, if he wants to share documents with his manager he can use Zoho Cliq to share files with him as well as keep track of what he has shared with him and what he has viewed on CloudTalk. Likewise, if a manager wants to share files with his team members he can do so using CloudTalk and at the same time keep track of what they have viewed on CloudTalk. This will enable him to keep track of the projects that they are working on without disturbing them with frequent calls or emails. Hence, the integration of Zoho Cliq and CloudTalk will benefit both the employees as well as their managers in the organization.
This paper has discussed how Zoho Cliq and CloudTalk can be integrated to provide employees of an organization with an efficient communication platform. The integration of these two products will allow employees to communicate with each other easily, share files within the organization efficiently, and keep track of the progress of their projects without disturbing them with frequent calls or emails. In addition, this integration will benefit both the managers and employees equally since it will give them access to information about tasks assigned to them as well as projects that they are working on at any given point of time. Hence, it is clear that there are many benefits of integrating Zoho Cliq and CloudTalk within an organization. Hence, this integration should be considered by organizations that want to offer their employees an efficient communication platform such as cloud services
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