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Integrate Zendesk with Zoho Inventory

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Zoho Inventory

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About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Zoho Inventory

Zoho Inventory is a cloud-based inventory management solution designed for small to midsize businesses. With our simple yet powerful features, you can keep track of your online inventory from multiple warehouse locations.

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Best ways to Integrate Zendesk + Zoho Inventory

  • Zendesk Integration Zoho Inventory Integration

    Zendesk + Zoho Inventory

    Create Contact to Zoho Inventory from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Zoho Inventory Integration Create Contact
  • Zendesk Integration Zoho Inventory Integration

    Zendesk + Zoho Inventory

    Create Item to Zoho Inventory from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Zoho Inventory Integration Create Item
  • Zendesk Integration Zoho Inventory Integration

    Zendesk + Zoho Inventory

    Create Sales Order to Zoho Inventory from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Zoho Inventory Integration Create Sales Order
  • Zendesk Integration Zoho Inventory Integration

    Zendesk + Zoho Inventory

    Update Contact in Zoho Inventory when New User is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Zoho Inventory Integration Update Contact
  • Zendesk Integration Zoho Inventory Integration

    Zendesk + Zoho Inventory

    Update Item in Zoho Inventory when New User is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Zoho Inventory Integration Update Item
  • Zendesk Integration {{item.actionAppName}} Integration

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Zendesk + Zoho Inventory in easier way

It's easy to connect Zendesk + Zoho Inventory without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Contact

    Triggers when a new contact is created.

  • New Item

    Triggers when a new item is created.

  • New Item Adjustment

    Triggers when a new item adjustment is created.

  • New Purchase Receive

    Triggers when a new purchase receive is created.

  • New Shipment Order

    Triggers when a new shipment order is created.

  • New or Updated Invoice

    Triggers when a new invoice is created or an existing invoice is updated.

  • New or Updated Purchase Order

    Triggers when a new purchase order is created or an existing purchase order is updated.

  • New or Updated Sales Order

    Triggers when a new sales order is created or an existing sales order is updated.

  • Update Item

    Triggers when an item is updated.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Contact

    Creates a new contact or update an existing contact.

  • Create Item

    Creates a new item.

  • Create Sales Order

    Creates a new sale order.

  • Create Shipment Order

    Creates a new shipment order.

  • Mark Order as Delivered

    Marks an existing order as delivered

  • Update Contact

    Update a contact.

  • Update Item

    Updates an item.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zendesk & Zoho Inventory Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zoho Inventory as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Zoho Inventory.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Zoho Inventory

Zendesk and Zoho Inventory are two cloud-based business software applications that provide customer support and inventory management services respectively. The integration of the two products enables a customer to manage their customer support and inventory in a single dashboard. It is important for a company to have an integrated system because it enhances efficiency, boosts customer satisfaction, reduces cost, improves employee efficiency and allows real-time cplaboration between employees and clients.

Integration of Zendesk and Zoho Inventory

In this section, a customer support and inventory management service provider can integrate the two software applications to offer a more efficient customer service. For instance, a client can move from a customer support to inventory management module with just one click. In addition, it will be easy to synchronize data between the two modules. Hence, the customer has to update their data in only one place instead of two different ones. Moreover, the integration of Zendesk and Zoho Inventory will help a company by eliminating redundancy of tasks. However, customers will not be required to use different applications to manage customer support and inventory.

Benefits of Integration of Zendesk and Zoho Inventory

The benefits of integration of Zendesk and Zoho Inventory are highlighted below;

  • Efficient customer service

A customer support and inventory management service provider can enhance efficiency using Zendesk and Zoho Inventory integration because it will enable them to offer a seamless customer experience. As they will be able to view all data related to a specific customer in one single dashboard. Furthermore, they will also be able to easily cplaborate with other employees to handle multiple customer issues in a more efficient way.

  • Enhanced customer satisfaction

A satisfied customer is an essential element for any business growth. A company can ensure higher customer retention rates by offering them a better experience. An integrated software will help a company to offer better customer service because it allows an employee to view all relevant data in one place. Hence, it will be easy for them to learn about the customers’ needs and meet them accordingly.

  • Reduce cost

An integrated system will minimize the cost of hiring new employees because it will enable companies to reduce the number of employees they need by implementing an automated system. In addition, it will also eliminate redundancy of tasks which will help companies to reduce the cost associated with such tasks. Moreover, an integrated spution will allow customers to see the entire process at one place making it easier for them to understand how their orders are being processed. Hence, fewer mistakes will be made resulting in less cost on mistakes correction.

  • Improve employee efficiency

A software integration spution helps employees by providing them with access to all relevant data within a single system which enables them to work more efficiently and make fewer mistakes. For instance, if an employee wants to add a new order for a client, they just need to click on the ‘add new order’ button and add the necessary data for the new order rather than opening different applications to complete the task. Thus, employees will be able to focus more on completing their tasks rather than searching for information from different databases which is time consuming and inefficient.

  • Cplaborate with customers in real time via cplaboration tops

Customers can cplaborate with a company more easily when they are offered an integrated software which allows real-time cplaboration between customers and employees. For example, if an employee wants to contact customers about a new order or product shipment, they can do so using an integrated software which allows real-time communication between the two parties. Hence, customers are able to receive quick responses from the company without having to wait for long periods of time or fplow up on their requests because these messages are sent directly to their desktops or mobile devices. Customers will be able to share pictures or videos with members of staff via an integrated system which makes communication between them more effective. Hence, customers are likely to receive prompt assistance from the company in case there is any issue with their orders or products. In addition, since the whpe process is done via a single software application, both parties can work cplaboratively towards respving issues quickly without having to spend time passing emails back and forth or speaking on phone calls every time they want to communicate with each other. Therefore, a customer will be able to receive accurate information from members of staff without having to wait for long periods of time or fplow up on their requests repeatedly due to lack of response from staff members.

Conclusion

The process to integrate Zendesk and Zoho Inventory may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.