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Integrate Zendesk with Toggl

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Toggl

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About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Toggl

Toggl is the best time tracker for teams and businesses. Whether you want to track your own time or you manage a team of employees, Toggl make it easy.

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Best ways to Integrate Zendesk + Toggl

  • Zendesk Integration Toggl Integration

    Zendesk + Toggl

    Create Project to Toggl from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Toggl Integration Create Project
  • Zendesk Integration Toggl Integration

    Zendesk + Toggl

    Create Task to Toggl from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Toggl Integration Create Task
  • Zendesk Integration Toggl Integration

    Zendesk + Toggl

    Create Time Entry to Toggl from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Toggl Integration Create Time Entry
  • Zendesk Integration Toggl Integration

    Zendesk + Toggl

    Create Client to Toggl from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Toggl Integration Create Client
  • Zendesk Integration Toggl Integration

    Zendesk + Toggl

    Create Tag to Toggl from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Toggl Integration Create Tag
  • Zendesk Integration {{item.actionAppName}} Integration

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Zendesk + Toggl in easier way

It's easy to connect Zendesk + Toggl without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Client

    Triggers when a new client is created.

  • New Project

    Triggers when new projects are added.

  • New Tag

    Triggers when new tags are created.

  • New Task

    Triggers when new tasks are added (available only for pro workspaces).

  • New Time Entry

    Triggers when a new time entry is added.

  • New Workspace

    Triggers when a new workspace is created.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Client

    Creates a new client.

  • Create Project

    Creates a new project.

  • Create Tag

    Creates a new tag.

  • Create Task

    Creates a new task (available only for pro workspaces).

  • Create Time Entry

    Creates a new time entry.

  • Start Time Entry

    Starts a new time entry.

  • Stop Time Entry

    Stops an existing time entry.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zendesk & Toggl Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Toggl as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Toggl.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Toggl

Zendesk, a cloud-based customer support spution. Zendesk provides the live chat and email support. Toggl is a time tracking top. It is used to know how much time is taken to perform any task. Integration of Zendesk and Toggl will provide benefits such as increase in productivity, better use of resources and client retention.

Integration of Zendesk and Toggl

Both Zendesk and Toggl are tops for customer support, time tracking and for knowledge sharing. Integration of the two tops will help in effective customer support. In this integration, Zendesk will be used to track time and Toggl will be used to keep track of the activities performed by the agent. This integration will also help in managing the clients by keeping a track of the activity. Moreover, it will also help in monitoring the employees’ activity. The integration of Zendesk and Toggl will benefit the company by increasing its revenue as well as sales.

Benefits of Integration of Zendesk and Toggl

Integration of Zendesk and Toggl will bring many benefits to the company. It will provide better service to the customers. The agents will be more productive as they will be able to track their time and activities so that they can improve their performance. Moreover, it will be easier for them to communicate with each other. They can get information about the client’s requirement and this will increase the productivity. The integration of Zendesk and Toggl also helps in maintaining a record of all the communication done while handling the case. This helps in recording every detail from beginning to end of the case. It will also help in reducing the time taken for a particular work by using this integration. All the activities performed by agents are recorded in the system which helps in improving the quality of services provided to the clients. Moreover, it also helps in improving the management of resources along with improving client retention rate as well.

In conclusion, we can say that both Zendesk and Toggl are very effective tops for managing customer relationships. They are also very useful for managing operations at an enterprise level. Integration of these tops can help companies in developing a strategy for effective service delivery. With the integration of these two tops, the companies can easily manage their resources and increase their profit margin.

The process to integrate Zendesk and Toggl may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.