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Integrate Zendesk with Thinkific

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Thinkific

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About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Thinkific

Thinkific is a one-stop-shop for creating, marketing, and selling online courses. It's simple to use and integrates with over 100 other apps through Appy Pie Connect.

Thinkific Integrations

Best ways to Integrate Zendesk + Thinkific

  • Zendesk Integration Thinkific Integration

    Zendesk + Thinkific

    Create User to Thinkific from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Thinkific Integration Create User
  • Zendesk Integration Thinkific Integration

    Zendesk + Thinkific

    Enroll User in Thinkific when New User is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Thinkific Integration Enroll User
  • Zendesk Integration Thinkific Integration

    Zendesk + Thinkific

    Unenroll User in Thinkific when New User is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Thinkific Integration Unenroll User
  • Zendesk Integration Thinkific Integration

    Zendesk + Thinkific

    Create User to Thinkific from New Group in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Group
     
    Then do this...
    Thinkific Integration Create User
  • Zendesk Integration Thinkific Integration

    Zendesk + Thinkific

    Enroll User in Thinkific when New Group is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Group
     
    Then do this...
    Thinkific Integration Enroll User
  • Zendesk Integration {{item.actionAppName}} Integration

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Zendesk + Thinkific in easier way

It's easy to connect Zendesk + Thinkific without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • Lesson Complete

    Triggers when user completes a lesson of course.

  • New Collection

    Triggers when a new collection has been made.

  • New Enrollment

    Trigger when a user enrolls in your course.

  • New Free Preview Enrollment

    Triggers when a user enrolls in the free preview of your course.

  • New Order

    Triggers when a new purchase has been made.

  • New Product

    Triggers when a new product has been made.

  • New User

    Triggers when a new user is created.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Update User

    Create a new user or update an existing user.

  • Create User

    Creates a User

  • Enroll User

    Creates or finds a user in your Thinkific site, and enrolls them in a course or bundle. Available on Pro + Growth plan or higher

  • Unenroll User

    End a student's enrollment in a course or bundle either immediately or at a specified date. Available on Pro + Growth plan or higher

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zendesk & Thinkific Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Thinkific as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Thinkific.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Thinkific

Zendesk?

Zendesk is a customer service software application that makes it easier for its users to provide customer support services. The company was founded in Copenhagen, Denmark by Mikkel Svane and Morten Primdahl in 2007. It has its headquarters in San Francisco, California. The company’s software is designed to help businesses scale their customer support efforts across multiple channels including social media, help desks, email and chat. With Zendesk’s software, businesses can create a single view of customers across multiple channels and personalize the service experiences of their customers. Since the company’s founding, it has been profitable since 2009 and have been able to achieve more than $100 million in annual revenue. In May 2012, Zendesk received a Series D investment of $52 million from Benchmark Capital, which valued the company at $200 million. In 2013, Zendesk received a Series E investment of $70 million from Sequoia Capital and jumped to a valuation of $1 billion. In October 2015, Salesforce.com announced its intention to acquire Zendesk for $2.4 billion in cash, or a net purchase price of approximately $65 per share of Zendesk’s common stock. In December 2015, the acquisition was completed after receiving approval from the European Union.

In 2015, Zendesk moved into a 170,000-square-foot office building at 180 Townsend Street near the Embarcadero Station in San Francisco, California. The building became the home of all of Zendesk’s 400 worldwide employees and is considered one of San Francisco’s most prominent towers. The building has 14 stories and was designed by architecture firm Gensler and built by developer Forest City and is LEED Gpd certified.

Thinkific?

Thinkific is an online platform that helps its users build online courses that teach their chosen topic or skill. It creates an interface that makes it easy for users to create e-learning courses and sell them on the web. Thinkific also allows users to create membership sites and provides an interface that makes it easy for users to provide their members with access to their online courses. The company was founded in 2015 by Lucas Vogelsang and was based in Amsterdam in the Netherlands until its acquisition in 2017 by Thinkific Inc., a San Francisco-based corporation and subsidiary of Zendesk Incorporated (NYSE:ZEN. On February 27, 2017, Thinkific Inc acquired Thinkific BV for an undisclosed amount, but reported that they would continue to operate the Amsterdam office as a separate entity. Thinkific BV continued to operate as an independent unit with its own board of directors and took orders from both parent companies (Zendesk and Thinkific. The company has experienced significant growth since its foundation in 2015 with over 1 million active students using its platform. As of 2016, the company had served over 600,000 active students that have used its service to learn new skills or knowledge through courses on Thinkific that have been created by instructors.

Integration of Zendesk and Thinkific

Recently, Zendesk announced plans to acquire Thinkific for $70 million in cash or around $64 million if you consider the price of the stock when the deal was negotiated which was around $40 per share. The acquisition went through in March 2017 after receiving approval from the EU antitrust regulators. The acquisition was considered to be complementary because while Zendesk provided customer service software, Thinkific focused on providing software that makes it easy for its users to create training courses that teach people new skills or knowledge through courses on Thinkific that have been created by instructors. The deal between Zendesk and Thinkific was not entirely unexpected due to the fact that both companies are focused on providing software designed to make it easier for their users to deliver services over multiple channels. Initially, both companies were focused on different markets with Zendesk serving small businesses while Thinkific served individuals or organizations that wanted to learn new skills or knowledge through courses on Thinkific that have been created by instructors. However, both companies faced similar challenges in 2017 which prompted them to consider merging their businesses together. One challenge the two companies faced in 2017 was the increasing competition they were facing from other companies such as Teachable, Udemy and Craftsy who provided similar products but were able to offer them at lower prices than either Zendesk or Thinkific could match on their own. Also, both companies faced challenges related to growing fast enough so they could achieve enough scale so they could reach profitability in an efficient manner without having to increase their costs at the same time which would put them at risk of not being able to remain profitable long term. By combining together into one company instead of remaining two separate entities, the two companies will be able to reduce their operating expenses while still maintaining profitability which would not be possible if they tried doing this independently instead of working together. The acquisition represents an opportunity for both firms because when they combine together into one company instead of remaining two separate entities, either company will be able to reduce their operating expenses while still maintaining profitability which would not be possible if they tried doing this independently instead of working together. By integrating together into one company rather than remaining two separate entities, either company will be able to benefit from each other’s strengths while also being protected from each other’s weaknesses as well as benefiting from economies of scale by achieving a more efficient business model overall even though they will be sharing resources with each other instead of operating separately from each other as they did before the acquisition occurred.

Benefits of Integration of Zendesk and Thinkific

The acquisition between Zendesk and Thinkific has a lot of potential benefits for both companies because when they combine together into one company instead of remaining two separate entities, either company will be able to reduce their operating expenses while still maintaining profitability which would not be possible if they tried doing this independently instead of working together. By integrating together into one company rather than remaining two separate entities, either company will be able to benefit from each other’s strengths while also being protected from each other’s weaknesses as well as benefiting from economies of scale by achieving a more efficient business model overall even though they will be sharing resources with each other instead of operating separately from each other as they did before the acquisition occurred. Both companies have a strong brand name with Zendesk being the market leader in terms of providing customer service software applications while Thinkific is considered the best option for creating e-learning courses and membership sites among individuals and organizations who want to learn new skills or knowledge through courses on Thinkific that have been created by instructors. This means that together as one company instead of remaining two separate entities like they did before their acquisition occurred, both companies will be able to achieve revenue growth through cross-selling opportunities where either company can promote each other’s offerings which can be helpful for each firm since they will not need to invest any money into marketing activities since they will already benefit from each other’s brand names even though they will now be able to promote each other’s products as well as offer them at competitive prices compared with those offered by some competitors such as Teachable whose prices are significantly lower than those charged by either company individually at this point in time although this may change as they integrate their services together which would mean they would now be competing directly against Teachable as well since once they bring Teachable into their fpd as part of their offering as well as making sure Teachable remains competitive with regard to pricing after they integrate Teachable into their offering then there won’t be any reason for either individual company to continue operating independently since they will now share resources instead of operating separately from each other as they previously did before their acquisition occurred. By integrating together into one company instead of remaining two separate entities like they did before the acquisition occurred, both companies are expected to gain cost synergies which are benefits achieved when businesses merge together because they are no longer competing against each other but are now sharing resources with each other instead which can be helpful for each firm since they will not need to invest any money into marketing activities since they will already benefit from each other’s brand names even though they will now be able to promote each other’s products as well as offer them at competitive prices compared with those offered by some competitors such as Teachable whose prices are significantly lower than those charged by either company individually at this point in time although this may change as they integrate their services together which would mean they would now be competing directly against Teachable as well since once they bring Teachable into their fpd as part of their offering as well as making sure Teachable remains competitive with regard to

The process to integrate Zendesk and Thinkific may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.