Integrate Zendesk with Textline
Appy Pie Connect allows you to automate multiple workflows between Zendesk and Textline
- No code
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- Lightning Fast Setup
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
About Textline
Textline is a business texting app that lets you text message customers from your computer. SMS is the most convenient communication channel for your team.
Textline IntegrationsBest ways to Integrate Zendesk + Textline
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When this happens...
New User
Then do this...
Create or update Contact
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When this happens...
New User
Then do this...
Send Message
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Zendesk + Textline
Update Agent Status in Textline when New User is created in Zendesk Read More...When this happens...
New User
Then do this...
Update Agent Status
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Zendesk + Textline
Send Announcement in Textline when New User is created in Zendesk Read More...When this happens...
New User
Then do this...
Send Announcement
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When this happens...
New User
Then do this...
Send Survey
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When this happens...
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Then do this...{{item.actionTitle}}
It's easy to connect Zendesk + Textline without coding knowledge. Start creating your own business flow.
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New Group
Triggers every time a new group is created in Zendesk.
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New Organization
Triggers once a new organization is added to Zendesk.
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New Ticket
Triggers every time a new ticket is added to a view.
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New User
Triggers when a new user is created in Zendesk.
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Updated Ticket
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
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New Contact Message
Triggers when a new contact message is created.
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Create Organization
Create a new organization.
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Create Ticket
Create a new ticket.
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Create User
Create a new user.
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Update Organization
Update an existing organization.
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Update Ticket
Modify an existing ticket status or add comments.
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Update User
Modify an existing user.
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Create or update Contact
Creates a contact.
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Send Announcement
Send an announcement to one or more contact. This can be done by the phone number(s), tags or saved search.
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Send Message
Sends a new Message.
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Send Survey
Send a survey to one or more contact. This can be done by the phone number(s), tags or saved search
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Update Agent Status
Updates a agent availability in textline.
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How Zendesk & Textline Integrations Work
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Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Textline as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Zendesk to Textline.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Zendesk and Textline
Zendesk
Zendesk is a web-based customer support software application. Zendesk allows businesses to monitor and respond to customers with an easy-to-use platform. The software offers efficient ticketing, with the ability to organize support requests through an easy-to-read dashboard. Zendesk also offers seamless integration with other popular business services, including Twitter, Google Analytics, Salesforce, Google Apps, Dropbox, Mailchimp, Constant Contact, Freshbooks, PayPal, Stripe, Shopify, Square, Slack, and more.
Textline
Textline is an app that allows for fast and simple communication between customers and businesses. Users can text any questions or concerns they have about a product or service directly to the company’s private number. As opposed to having to go through a long phone call or email, customers are able to get their questions answered quickly with less hassle. Businesses only need to purchase one number for all of their services, allowing them to centralize their customer support system. Textline features an efficient conversation feature that allows users to easily respond to messages without having to wait for contact information. Textline is available for free on both iOS and Android devices.
Integration of Zendesk and Textline
An integration between Zendesk and Textline would allow business owners to more easily manage their customer support needs. All tickets could be responded to via text within the Zendesk platform, granting business owners more contrp over their customer care. This integration would simplify both companies’ systems, allowing businesses to spend more time growing their business instead of managing their online presence. Businesses would be able to focus on providing exceptional customer service more effectively than ever before.
Benefits of Integration of Zendesk and Textline
Integration would benefit both companies by making their services more efficient. Through this integration, businesses would be able to spend less time responding to emails and phone calls and more time focusing on their customers’ needs. Businesses would be able to provide more efficient customer service without the hassle of data entry. Integration would also improve security for both companies by reducing the number of login credentials consumers have to remember when signing up for a new service. Overall, the integration would improve customer satisfaction by making it easier for customers to reach a business when a problem arises.
The process to integrate Zendesk and Textline may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
