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Integrate Zendesk with Textline

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Textline

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About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Textline

Textline is a business texting app that lets you text message customers from your computer. SMS is the most convenient communication channel for your team.

Textline Integrations

Best ways to Integrate Zendesk + Textline

  • Zendesk Integration Textline Integration

    Zendesk + Textline

    Create or update Contact to Textline from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Textline Integration Create or update Contact
  • Zendesk Integration Textline Integration

    Zendesk + Textline

    Send Message in Textline when New User is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Textline Integration Send Message
  • Zendesk Integration Textline Integration

    Zendesk + Textline

    Update Agent Status in Textline when New User is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Textline Integration Update Agent Status
  • Zendesk Integration Textline Integration

    Zendesk + Textline

    Send Announcement in Textline when New User is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Textline Integration Send Announcement
  • Zendesk Integration Textline Integration

    Zendesk + Textline

    Send Survey in Textline when New User is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Textline Integration Send Survey
  • Zendesk Integration {{item.actionAppName}} Integration

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Zendesk + Textline in easier way

It's easy to connect Zendesk + Textline without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Contact Message

    Triggers when a new contact message is created.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create or update Contact

    Creates a contact.

  • Send Announcement

    Send an announcement to one or more contact. This can be done by the phone number(s), tags or saved search.

  • Send Message

    Sends a new Message.

  • Send Survey

    Send a survey to one or more contact. This can be done by the phone number(s), tags or saved search

  • Update Agent Status

    Updates a agent availability in textline.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zendesk & Textline Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Textline as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Textline.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Textline

Zendesk

Zendesk is a web-based customer support software application. Zendesk allows businesses to monitor and respond to customers with an easy-to-use platform. The software offers efficient ticketing, with the ability to organize support requests through an easy-to-read dashboard. Zendesk also offers seamless integration with other popular business services, including Twitter, Google Analytics, Salesforce, Google Apps, Dropbox, Mailchimp, Constant Contact, Freshbooks, PayPal, Stripe, Shopify, Square, Slack, and more.

Textline

Textline is an app that allows for fast and simple communication between customers and businesses. Users can text any questions or concerns they have about a product or service directly to the company’s private number. As opposed to having to go through a long phone call or email, customers are able to get their questions answered quickly with less hassle. Businesses only need to purchase one number for all of their services, allowing them to centralize their customer support system. Textline features an efficient conversation feature that allows users to easily respond to messages without having to wait for contact information. Textline is available for free on both iOS and Android devices.

Integration of Zendesk and Textline

An integration between Zendesk and Textline would allow business owners to more easily manage their customer support needs. All tickets could be responded to via text within the Zendesk platform, granting business owners more contrp over their customer care. This integration would simplify both companies’ systems, allowing businesses to spend more time growing their business instead of managing their online presence. Businesses would be able to focus on providing exceptional customer service more effectively than ever before.

Benefits of Integration of Zendesk and Textline

Integration would benefit both companies by making their services more efficient. Through this integration, businesses would be able to spend less time responding to emails and phone calls and more time focusing on their customers’ needs. Businesses would be able to provide more efficient customer service without the hassle of data entry. Integration would also improve security for both companies by reducing the number of login credentials consumers have to remember when signing up for a new service. Overall, the integration would improve customer satisfaction by making it easier for customers to reach a business when a problem arises.

The process to integrate Zendesk and Textline may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.