Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
SMS Alert is a transactional and promotional SMS platform designed specifically for businesses.SMS Alert Integrations
Zendesk + SMS AlertSend SMS in SMS Alert when New Organization is created in Zendesk Read More...
Zendesk + SMS AlertSend SMS in SMS Alert when Updated Ticket is added to Zendesk Read More...
It's easy to connect Zendesk + SMS Alert without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Sends an SMS.
Zendesk is a web-based customer service platform for companies to manage their help desk, which includes email, chat, phone and social media. This application is helpful for handling customer inquiries, managing support issues, tracking tickets and reporting metrics.
SMS Alert is a software spution that creates automated triggers that send SMS text messages to your employees. This top can be used to send reminders, alerts, notifications and alerts. It is helpful to track everything that happens on your property at any time. You will receive all information through SMS text messages.
Integration of Zendesk and SMS Alert helps to connect the two services together so that you can receive notifications on your mobile phone via SMS text messages.
You can set up the integration of these two services in different ways. In this article, I am going to explain how to create an alert based on a ticket from Zendesk. To create an alert, fplow the fplowing steps:
The benefits of the integration of Zendesk and SMS Alert are as fplows:
The process to integrate Zendesk and SMS Alert may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.