?>

Zendesk + Firebase Realtime Database Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Firebase Realtime Database

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Firebase Realtime Database

The Firebase Realtime Database lets you build rich, collaborative applications by allowing secure access to the database directly from client-side code.

Firebase Realtime Database Integrations
Firebase Realtime Database Alternatives

Looking for the Firebase Realtime Database Alternatives? Here is the list of top Firebase Realtime Database Alternatives

  • Caspio Cloud Database Caspio Cloud Database
  • MySQL MySQL
  • RethinkDB RethinkDB

Best ways to Integrate Zendesk + Firebase Realtime Database

  • Zendesk Firebase Realtime Database

    Zendesk + Firebase Realtime Database

    Create or Replace Firebase Realtime Database Record to Realtime Database from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk New User
     
    Then do this...
    Firebase Realtime Database Create or Replace Firebase Realtime Database Record
  • Zendesk Firebase Realtime Database

    Zendesk + Firebase Realtime Database

    Create or Replace Firebase Realtime Database Record to Realtime Database from New Group in Zendesk Read More...
    Close
    When this happens...
    Zendesk New Group
     
    Then do this...
    Firebase Realtime Database Create or Replace Firebase Realtime Database Record
  • Zendesk Firebase Realtime Database

    Zendesk + Firebase Realtime Database

    Create or Replace Firebase Realtime Database Record to Realtime Database from New Organization in Zendesk Read More...
    Close
    When this happens...
    Zendesk New Organization
     
    Then do this...
    Firebase Realtime Database Create or Replace Firebase Realtime Database Record
  • Zendesk Firebase Realtime Database

    Zendesk + Firebase Realtime Database

    Create or Replace Firebase Realtime Database Record to Realtime Database from New Ticket in Zendesk Read More...
    Close
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Firebase Realtime Database Create or Replace Firebase Realtime Database Record
  • Zendesk Firebase Realtime Database

    Zendesk + Firebase Realtime Database

    Create or Replace Firebase Realtime Database Record from Realtime Database from Updated Ticket to Zendesk Read More...
    Close
    When this happens...
    Zendesk Updated Ticket
     
    Then do this...
    Firebase Realtime Database Create or Replace Firebase Realtime Database Record
  • Zendesk {{item.actionAppName}}

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Zendesk + Firebase Realtime Database in easier way

It's easy to connect Zendesk + Firebase Realtime Database without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • Edit or Updated Child Object in Firebase Realtime Database

    Triggers on updation of a child object in firebase realtime database.

  • New Child Object in a Firebase Realtime Database

    New Child Object in a Firebase Realtime Database

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create or Replace Firebase Realtime Database Record

    Creates or replaces a child object within your Firebase Realtime Database.

How Zendesk & Firebase Realtime Database Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Firebase Realtime Database as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Firebase Realtime Database.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Firebase Realtime Database

Zendesk is the leading cloud-based customer service software company. Zendesk provides businesses with the products and tops to help make them more productive and support their customers in new and innovative ways. With enterprise-level support, Zendesk delivers its software as a service (SaaS. model via the web.

Zendesk allows companies to streamline their online support. The system offers standard features such as live chat, tickets, case management, knowledge base, email integration, self-service portal, and social media support. All of these vital customer service features are available through the Zendesk API.

Firebase is a mobile and web application development platform that was acquired by Google in 2014. Firebase’s main product is the Firebase Realtime Database. The Realtime Database is a cloud-hosted database that stores data as JSON and synchronizes changes in real time across clients. It was announced at Google I/O on June 25, 2012.

Firebase supports several languages including Javascript, Java, Objective-C, Swift, PHP, Python and C# via open source libraries. Firebase also includes a client SDK for Android and iOS.

Integration of Zendesk and Firebase Realtime Database

In this section we will examine how Zendesk and Firebase Realtime Database can be integrated and used together to create an effective customer service spution.

Benefits of Integration:

  • Create a powerful customer service software spution that has all the features of Zendesk and Firebase Realtime Database combined into one spution. This will provide your company with a comprehensive service that will allow you to manage support requests from customers in a fast, easy to use way.
  • Increase productivity while decreasing costs.
  • Allow all employees who need access to customer information to have it at their fingertips and require no additional training due to ease of use of the system.
  • Make customer service easier than ever before for your customers who can access everything they need through just one application.

Integration of Zendesk and Firebase Realtime Database

This section will contain step by step instructions on how to integrate Zendesk with Firebase Realtime Database so that the two can be used together to create a powerful customer service spution for any business.

Step 1. Sign up for a free Zendesk account at https://signup.zendesk.com/register/.

Step 2. Once logged in, go to the Administration tab on the top right hand side of the screen and select Add-ons under the Settings heading.

Step 3. Scrpl down the page until you see the Add-ons heading and then select Realtime Database from the list on the left hand side of the page. Click Get Started.

The process to integrate Zendesk and Firebase Realtime Database may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.