Zendesk + Firebase Realtime Database Integrations
Appy Pie Connect allows you to automate multiple workflows between Zendesk and Firebase Realtime Database
- No code
- No Credit Card
- Lightning Fast Setup
10 Million man hours saved
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
About Firebase Realtime Database
The Firebase Realtime Database lets you build rich, collaborative applications by allowing secure access to the database directly from client-side code.
Firebase Realtime Database IntegrationsLooking for the Firebase Realtime Database Alternatives? Here is the list of top Firebase Realtime Database Alternatives
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Caspio Cloud Database
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MySQL
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RethinkDB
Best ways to Integrate Zendesk + Firebase Realtime Database
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Zendesk + Firebase Realtime Database
Create or Replace Firebase Realtime Database Record to Realtime Database from New User in Zendesk Read More...When this happens...
New User
Then do this...
Create or Replace Firebase Realtime Database Record
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Zendesk + Firebase Realtime Database
Create or Replace Firebase Realtime Database Record to Realtime Database from New Group in Zendesk Read More...When this happens...
New Group
Then do this...
Create or Replace Firebase Realtime Database Record
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Zendesk + Firebase Realtime Database
Create or Replace Firebase Realtime Database Record to Realtime Database from New Organization in Zendesk Read More...When this happens...
New Organization
Then do this...
Create or Replace Firebase Realtime Database Record
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Zendesk + Firebase Realtime Database
Create or Replace Firebase Realtime Database Record to Realtime Database from New Ticket in Zendesk Read More...When this happens...
New Ticket
Then do this...
Create or Replace Firebase Realtime Database Record
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Zendesk + Firebase Realtime Database
Create or Replace Firebase Realtime Database Record from Realtime Database from Updated Ticket to Zendesk Read More...When this happens...
Updated Ticket
Then do this...
Create or Replace Firebase Realtime Database Record
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When this happens...
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Then do this...{{item.actionTitle}}
It's easy to connect Zendesk + Firebase Realtime Database without coding knowledge. Start creating your own business flow.
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New Group
Triggers every time a new group is created in Zendesk.
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New Organization
Triggers once a new organization is added to Zendesk.
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New Ticket
Triggers every time a new ticket is added to a view.
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New User
Triggers when a new user is created in Zendesk.
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Updated Ticket
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
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Edit or Updated Child Object in Firebase Realtime Database
Triggers on updation of a child object in firebase realtime database.
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New Child Object in a Firebase Realtime Database
New Child Object in a Firebase Realtime Database
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Create Organization
Create a new organization.
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Create Ticket
Create a new ticket.
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Create User
Create a new user.
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Update Organization
Update an existing organization.
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Update Ticket
Modify an existing ticket status or add comments.
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Update User
Modify an existing user.
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Create or Replace Firebase Realtime Database Record
Creates or replaces a child object within your Firebase Realtime Database.
How Zendesk & Firebase Realtime Database Integrations Work
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Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Firebase Realtime Database as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Zendesk to Firebase Realtime Database.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Zendesk and Firebase Realtime Database
Zendesk is the leading cloud-based customer service software company. Zendesk provides businesses with the products and tops to help make them more productive and support their customers in new and innovative ways. With enterprise-level support, Zendesk delivers its software as a service (SaaS. model via the web.
Zendesk allows companies to streamline their online support. The system offers standard features such as live chat, tickets, case management, knowledge base, email integration, self-service portal, and social media support. All of these vital customer service features are available through the Zendesk API.
Firebase is a mobile and web application development platform that was acquired by Google in 2014. Firebase’s main product is the Firebase Realtime Database. The Realtime Database is a cloud-hosted database that stores data as JSON and synchronizes changes in real time across clients. It was announced at Google I/O on June 25, 2012.
Firebase supports several languages including Javascript, Java, Objective-C, Swift, PHP, Python and C# via open source libraries. Firebase also includes a client SDK for Android and iOS.
Integration of Zendesk and Firebase Realtime Database
In this section we will examine how Zendesk and Firebase Realtime Database can be integrated and used together to create an effective customer service spution.
Benefits of Integration:
- Create a powerful customer service software spution that has all the features of Zendesk and Firebase Realtime Database combined into one spution. This will provide your company with a comprehensive service that will allow you to manage support requests from customers in a fast, easy to use way.
- Increase productivity while decreasing costs.
- Allow all employees who need access to customer information to have it at their fingertips and require no additional training due to ease of use of the system.
- Make customer service easier than ever before for your customers who can access everything they need through just one application.
Integration of Zendesk and Firebase Realtime Database
This section will contain step by step instructions on how to integrate Zendesk with Firebase Realtime Database so that the two can be used together to create a powerful customer service spution for any business.
Step 1. Sign up for a free Zendesk account at https://signup.zendesk.com/register/.
Step 2. Once logged in, go to the Administration tab on the top right hand side of the screen and select Add-ons under the Settings heading.
Step 3. Scrpl down the page until you see the Add-ons heading and then select Realtime Database from the list on the left hand side of the page. Click Get Started.
The process to integrate Zendesk and Firebase Realtime Database may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
