Integrate Zendesk with PhoneBurner

Appy Pie Connect allows you to automate multiple workflows between Zendesk and PhoneBurner

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About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About PhoneBurner

PhoneBurner is an outbound sales dialing platform that boosts team efficiency and transparency by increasing real client encounters.

Want to explore Zendesk + PhoneBurner quick connects for faster integration? Here’s our list of the best Zendesk + PhoneBurner quick connects.

Explore quick connects
Connect Zendesk + PhoneBurner in easier way

It's easy to connect Zendesk + PhoneBurner without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Internal Note

    Triggers when a internal note is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Contact

    Trigger when contact moved to a specific folder.

  • Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Contact

    Creates a new contact.

  • Create Update Contact

    Creates a new contact or update a existing contact.

How Zendesk & PhoneBurner Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick PhoneBurner as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to PhoneBurner.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and PhoneBurner

I will discuss Zendesk, a customer service platform, and PhoneBurner, a business communication top. Also, I plan to discuss the integration of Zendesk and PhoneBurner.

Integration of Zendesk and PhoneBurner

Zendesk is the best customer service platform on the market. The main reason why companies are adopting Zendesk is because it is simple to use and provides all sorts of functionalities that could be used by businesses of any size. For example, Zendesk has a fully featured mobile app that allows businesses to manage their customers’ emails, tweets and Facebook messages from anywhere. They also feature phone support that allows agents to log calls in Zendesk and fplow up with customers via email or phone after the call. Another plus is that they offer live chat which allows businesses to communicate directly with their customers through a chat window.

On the other hand, PhoneBurner is a business communication top. It allows users to make free calls to mobiles and landlines in more than 30 countries worldwide. It also offers free video calling, conference calling, text message forwarding, etc. With PhoneBurner, businesses have a cheaper and easier way to talk with their customers.

Benefits of Integration of Zendesk and PhoneBurner

Integration of Zendesk and PhoneBurner will bring many benefits for both parties. First of all, integration makes it easier for users to contact businesses. Second, businesses will be able to save money by using both services together. For example, if you integrate the two platforms, your employees can use PhoneBurner to make free international calls from their desktops. This means that your employees will not need to use Skype or any other similar application to make calls while working at their desks. Moreover, if you integrate the two platforms, your employees can use PhoneBurner to make international calls from their smartphones. This means that they will not have to use their personal phones to make international calls while away from their desks. In short, this integration will save your company money because fewer employees will be making calls on their personal phones.

In conclusion, I would like to say that integration of Zendesk and PhoneBurner will be a great benefit for both parties. However, there are some things you should keep in mind while integrating these two platforms. First of all, you should deeply analyze the usability of each platform before integrating them. Secondly, you should take into consideration how much time and effort it will take to implement the integration of these two platforms in your business.

The process to integrate Zendesk and PhoneBurner may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm