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Integrate Zendesk with PDF4me

Appy Pie Connect allows you to automate multiple workflows between Zendesk and PDF4me

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About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About PDF4me

PDF4me Workflow is an easy-to-use, all-in-one solution for handling complex and repeated document jobs. You can automate simple to complicated procedures to save a significant amount of time and effort.

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Connect Zendesk + PDF4me in easier way

It's easy to connect Zendesk + PDF4me without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • ConvertOcrPdf

    OCR used for recognizing text in scanned documents.

  • ConvertPdfToExcel

    Convert Pdf to excel file

  • ConvertPdfToWord

    Convert PDF file to Ms Word document.

  • ConvertToPdf

    Convert any office documents, images to PDF.

  • Extract

    Extract lets you extract pages from a Pdf document.

  • Optimize

    Optimize will enable customized compression & optimization of PDF files.

  • PdfA

    Converts a Pdf to PDF/A compliant Pdf

  • Protect

    Protect sets password or removes password from a document.

  • Rotate

    Rotate in Pdf4me allows selected pages or all pages in a document to be rotated in a given direction.

  • Split

    Split functionality in Pdf4me splits a PDF of multiple pages into a number of smaller PDF documents.

  • SplitByBarcode

    SplitByBarcode functionality in Pdf4me splits a PDF of multiple pages into a number of smaller PDF documents by barcode data.

  • Stamp

    Creates textual or image stamps on PDF documents

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zendesk & PDF4me Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick PDF4me as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to PDF4me.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and PDF4me

Zendesk is a cloud-based customer service software company that offers help desk software, online training courses, and other customer support services. Their mission is to make customer support easier and more effective for companies of all sizes by providing them with tops to manage their customers and their interactions. Founded in Denmark in 2007, Zendesk now has offices around the world, including San Francisco, Dublin, Austin, Tokyo, London, Sydney, and Toronto. Zendesk’s software is used by more than 50,000 companies and organizations including Twitter, Uber, Spotify, Samsung, and the BBC.

PDF4me is a web application which allows you to create PDF files from any website. You simply enter a URL of the page you want to convert and PDF4me does the rest. You can download your converted PDF file on either desktop or mobile devices. It is very easy to use. It is free at the moment.

Integration of Zendesk and PDF4me

How can we integrate Zendesk and PDF4me? Because Zendesk provides excellent customer support software and PDF4me helps users to create PDF files from any web page. This integration will help companies improve their customer service quality. Customers will be able to create PDF files from any web page they highlight or bookmark in their browsers. Companies will receive requests via email (the primary channel for customer service. from customers who have created PDF files of web pages they want to share with them. The PDFs can be automatically downloaded into the Zendesk tickets from an email attachment. How this integration works is explained in the diagram below:

Benefits of Integration of Zendesk and PDF4me

There are many benefits of integrating Zendesk and PDF4me. Let’s look at some of them:

Customer Service Improvement. Customers will be able to create PDF files from any web page they highlight or bookmark in their browsers. Companies will receive requests via email (the primary channel for customer service. from customers who have created PDF files of web pages they want to share with them. The PDFs can be automatically downloaded into the Zendesk tickets from an email attachment. Companies will be able to answer questions more quickly because they won’t need to deal with time-consuming tasks such as manually converting HTML into PDF files on the fly. They will also be able to benefit from more accurate answers because they can view web pages as they were originally designed, without losing information such as links, formatting, images, etc. Companies may also reduce costs associated with creating and distributing paper copies of information and reports such as HR forms or insurance papers during business processes such as onboarding new employees or managing insurance claims due to fewer paper copies being printed out.

  • Customer Satisfaction Improvement. Customers will be able to get answers much faster. They will be able to send information directly into the ticket system instead of having to find someone who has access to it and then sending it along in an email which often requires fplow-up emails to check if the original information was received by the person it was sent to. When customers submit a request for information, the organization sends an email containing a link so they can download the document they requested directly into the ticket system rather than requiring the customer to re-send the request or ask for another copy of the report or form they submitted previously. Organizations will be able to provide their customers with faster answers because they can get answers faster without the delays often encountered when waiting for someone else in the organization to locate the information requested. Customers also have access to additional information such as videos, graphics, photo galleries, etc. that are not easily reproduced using paper documents or email attachments. Customer satisfaction improves because customers receive better service with less hassle and faster response times.
  • Improved Corporate Image. By providing better service through improved quality and speed of response, organizations improve their image with their customers and increase loyalty while creating greater brand awareness among prospects. Customers are likely to become repeat customers because they experience better service which encourages them to continue doing business with the organization in future transactions. If customers experience poor service, they are less likely to return and recommend that others do business with that company or brand again in the future.

The process to integrate Zendesk and PDF4me may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.