Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Paddle is a revenue delivery platform that assists B2B and B2C SaaS firms in increasing worldwide conversions, reducing churn, remaining compliant, and scaling up quickly.Paddle Integrations
It's easy to connect Zendesk + Paddle without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Trigger when new payment made.
Trigger when new transaction is coming.
Trigger when new user created.
Trigger when One-off purchases new order processing completed. Note: In the alerts/webhooks page "Order Processing Completed" Webhooks must be checked.
Trigger when new One-off purchases payment refunded. Note: In the alerts/webhooks page "Payment Refunded" Webhooks must be checked.
Trigger when new subscription cancelled. Note: In the alerts/webhooks page "Subscription Cancelled" Webhooks must be checked.
Trigger when new subscription created. Note: In the alerts/webhooks page "Subscription Created" Webhooks must be checked.
Trigger when new subscription payment failed. Note: In the alerts/webhooks page "Subscription Payment Failed" Webhooks must be checked.
Trigger when new subscription payment refunded. Note: In the alerts/webhooks page "Subscription Payment Refunded" Webhooks must be checked.
Trigger when new subscription payment success. Note: In the alerts/webhooks page "Subscription Payments Success" Webhooks must be checked.
Trigger when new subscription updated. Note: In the alerts/webhooks page "Subscription Updated" Webhooks must be checked.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Create a new coupon for the given product or a checkout.
Create a new subscription billing plan with the supplied parameters.
Zendesk is an online customer service software that allows customers to either chat or call customer support agents. It is used by companies of all sizes worldwide. Zendesk is a great top for businesses that need help to manage their customer service and make it easier to respond to customer inquiries within a matter of minutes. Zendesk is integrated with Paddle, which is a cloud based employee scheduling top. This makes it easy for businesses to keep track of their shifts, vacations, and time-off. Both Zendesk and Paddle can be used on mobile devices, tablets, and computers.
To integrate Zendesk and Paddle, a company needs to go to the official website of both products. From there, they will have to sign up for a free trial of Paddle and then enter their information into the Zendesk’s dashboard. Once that is done, a company can set up Paddle to be integrated with their Zendesk account. Once integration has been completed successfully, an employee’s schedule will appear in the relevant channel on Zendesk, so managers can see what employees are working when. Employees can also see their own schedules, check out who else is working at that time and add comments about it. Managers can use this to see what issues employees are facing at work and help them respve them.
The first benefit of integrating Zendesk and Paddle is that managers will be able to monitor their employees’ performance easily. Managers will be able to see how much time their employees are spending on tasks, whether they are completing them correctly or if they are answering client requests in a timely manner. The integration also allows managers to see when employees take breaks or go on vacations. The software also allows employees to access their schedules from anywhere, so they will be able to know when they are working even if they don’t have access to their company’s computer system at that moment. The integration also allows employees to communicate with each other more easily. If an employee finds himself under too much pressure, he can contact another employee who will relieve him of some of his responsibilities and help him complete his tasks.
In conclusion, using Zendesk and Paddle together allows companies to keep track of their employees’ schedules and performance. This helps businesses run smoother and create better relationships with their clients.
The process to integrate Zendesk and Paddle may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.