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Integrate Zendesk with Odoo CRM

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Odoo CRM

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About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Odoo CRM

Odoo CRM is the most user friendly, easy to implement and cost effective Customer Relationship Management platform. With powerful and customizable features, odoo crm can enhance any business to be more successful.

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Best ways to Integrate Zendesk + Odoo CRM

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  • Zendesk Integration {{item.actionAppName}} Integration

    Zendesk + {{item.actionAppName}}

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Connect Zendesk + Odoo CRM in easier way

It's easy to connect Zendesk + Odoo CRM without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Customer

    Triggers when you add a new Customer.

  • New Lead/Opportunity

    Triggers when you add a new Lead/Opportunity.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Customer

    Creates a customer.

  • Create Lead/Opportunity

    Create a new Lead/Opportunity.

  • Update Customer

    Updates a customer.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zendesk & Odoo CRM Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Odoo CRM as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Odoo CRM.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Odoo CRM

An article introduction is a hook that captures the reader’s interest and sets them up for an engaging article. The introduction should be short, but include enough to make readers want to learn more about the topic.

Here is a sample introduction for this article:

Zendesk and Odoo CRM are two of the most popular customer service and sales support software packages on the market today. Many organizations use these programs to handle their customers and sales inquiries. However, these programs have not always been fully integrated. In the past, organizations had to operate separate Zendesk and Odoo CRM systems in order to get the best of both worlds. Now, however, there are several integrations available that will allow organizations to put their customer service and sales support software to work in tandem. This article will examine some of these integrations, as well as explain what they can do for your organization.

The body of an article should support the main points from the introduction and should include specific examples and details to help the reader understand the main points and how they relate to the article topic. It should also include any additional information or details that help explain the main points.

Here is a sample first paragraph for this article:

Zendesk is one of the top customer service and sales support software sputions available on the market today. This program is often used by organizations that need to manage their customer service and sales inquiries and requests. Zendesk has several great features that allow users to manage their customers and sales inquiries efficiently. However, Zendesk has some functionality that doesn’t directly tie into its customer service functionality. For example, Zendesk does not include a customer relationship management (CRM. top. Instead, many organizations choose to use a different, more robust CRM spution, like Odoo CRM, in conjunction with Zendesk. Odoo CRM includes a full suite of CRM tops for managing sales leads and tracking potential customers. These tops can easily be used with Zendesk to streamline your sales and marketing efforts.

A good conclusion should sum up all the main points from the body of the article, as well as give readers a sense of closure. The conclusion should be short, but should also provide an overview of the key points covered in the article so readers know what they’ve learned from reading it. Ideally, the conclusion will restate the main points from the introduction, so that readers can see how they have been supported and verified by the body of the article.

Here is a sample conclusion for this article:

The process to integrate Zendesk and Odoo CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.