Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
MongoDB is an open-source document-based database management tool that stores data in JSON-like formats. It uses flexible documents instead of tables and rows to process and store various forms of data. As a NoSQL solution, MongoDB does not require a relational database management system (RDBMS).
MongoDB IntegrationsIt's easy to connect Zendesk + MongoDB without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when you add a new collection.
Triggers when you add a new database.
Triggers when you add a new document to a collection.
Triggers when you add a new field to a collection.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Create a new document in a collection of your choice.
(30 seconds)
(10 seconds)
(30 seconds)
(10 seconds)
(2 minutes)
Zendesk is a SaaS company that provides online customer support. It offers a customer service software platform that makes it easy for companies to provide customer support through email, chat and the phone. Zendesk was founded in 2007. They have offices in San Francisco, New York and Dublin.
MongoDB is an open source document database. It allows you to build applications using data structures and queries just like you do with an RDBMS. For example, you can build applications that store complex documents with structure and schema rather than unstructured documents (e.g., JSON or XML. It is used by many large companies such as Netflix, AirBnb, Expedia, LinkedIn, Craigslist, eBay, and Mozilla.
Zendesk is a SaaS company that provides online customer support. It offers a customer service software platform that makes it easy for companies to provide customer support through email, chat and the phone. Zendesk was founded in 2007. They have offices in San Francisco, New York and Dublin.
MongoDB is an open source document database. It allows you to build applications using data structures and queries just like you do with an RDBMS. For example, you can build applications that store complex documents with structure and schema rather than unstructured documents (e.g., JSON or XML. It is used by many large companies such as Netflix, AirBnb, Expedia, LinkedIn, Craigslist, eBay, and Mozilla.
The integration of MongoDB and Zendesk is made possible by MongoDB’s Server-Side JavaScript framework called MongoSkin and Zendesk’s Web API. MongoDB’s Server-side JavaScript framework allows users to write JavaScript on the server side which will make possible to create a connection directly to the database from a web application. Because the MongoDB Web Server does not require specialized tops or language knowledge to work on the database, it can be integrated into any type of web application. It does this by executing code on the server instead of in the browser. With this concept developers can use JavaScript to connect to the database directly from a web application without having to switch back and forth between server-side code and client-side code. This type of integration makes it easier for development teams to utilize popular technpogies such as NodeJS or AngularJS on their projects because they are already familiar with JavaScript programming language. The Web API is a REST based HTTP protocp that enables any client to connect with Zendesk via a web interface or third-party applications using HTTP requests. The Zendesk Web API allows developers to integrate data from Zendesk into other external applications without having to install any plugins or programs at all because it simply sends HTTP requests to retrieve or send data from the Zendesk servers.
Benefits of the integration of MongoDB and Zendesk include:
The process to integrate Zendesk and MongoDB may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.