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Integrate Zendesk with MongoDB

Appy Pie Connect allows you to automate multiple workflows between Zendesk and MongoDB

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About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About MongoDB

MongoDB is an open-source document-based database management tool that stores data in JSON-like formats. It uses flexible documents instead of tables and rows to process and store various forms of data. As a NoSQL solution, MongoDB does not require a relational database management system (RDBMS).

MongoDB Integrations

Best ways to Integrate Zendesk + MongoDB

  • Zendesk Integration MongoDB Integration

    Zendesk + MongoDB

    Create Document to MongoDB from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    MongoDB Integration Create Document
  • Zendesk Integration MongoDB Integration

    Zendesk + MongoDB

    Create Document to MongoDB from New Group in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Group
     
    Then do this...
    MongoDB Integration Create Document
  • Zendesk Integration MongoDB Integration

    Zendesk + MongoDB

    Create Document to MongoDB from New Organization in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Organization
     
    Then do this...
    MongoDB Integration Create Document
  • Zendesk Integration MongoDB Integration

    Zendesk + MongoDB

    Create Document to MongoDB from New Ticket in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Ticket
     
    Then do this...
    MongoDB Integration Create Document
  • Zendesk Integration MongoDB Integration

    Zendesk + MongoDB

    Create Document from MongoDB from Updated Ticket to Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration Updated Ticket
     
    Then do this...
    MongoDB Integration Create Document
  • Zendesk Integration {{item.actionAppName}} Integration

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Zendesk + MongoDB in easier way

It's easy to connect Zendesk + MongoDB without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Collection

    Triggers when you add a new collection.

  • New Database

    Triggers when you add a new database.

  • New Document

    Triggers when you add a new document to a collection.

  • New Field

    Triggers when you add a new field to a collection.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Document

    Create a new document in a collection of your choice.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zendesk & MongoDB Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick MongoDB as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to MongoDB.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and MongoDB

Zendesk?

Zendesk is a SaaS company that provides online customer support. It offers a customer service software platform that makes it easy for companies to provide customer support through email, chat and the phone. Zendesk was founded in 2007. They have offices in San Francisco, New York and Dublin.

MongoDB?

MongoDB is an open source document database. It allows you to build applications using data structures and queries just like you do with an RDBMS. For example, you can build applications that store complex documents with structure and schema rather than unstructured documents (e.g., JSON or XML. It is used by many large companies such as Netflix, AirBnb, Expedia, LinkedIn, Craigslist, eBay, and Mozilla.

Integration of Zendesk and MongoDB

Zendesk is a SaaS company that provides online customer support. It offers a customer service software platform that makes it easy for companies to provide customer support through email, chat and the phone. Zendesk was founded in 2007. They have offices in San Francisco, New York and Dublin.

MongoDB is an open source document database. It allows you to build applications using data structures and queries just like you do with an RDBMS. For example, you can build applications that store complex documents with structure and schema rather than unstructured documents (e.g., JSON or XML. It is used by many large companies such as Netflix, AirBnb, Expedia, LinkedIn, Craigslist, eBay, and Mozilla.

The integration of MongoDB and Zendesk is made possible by MongoDB’s Server-Side JavaScript framework called MongoSkin and Zendesk’s Web API. MongoDB’s Server-side JavaScript framework allows users to write JavaScript on the server side which will make possible to create a connection directly to the database from a web application. Because the MongoDB Web Server does not require specialized tops or language knowledge to work on the database, it can be integrated into any type of web application. It does this by executing code on the server instead of in the browser. With this concept developers can use JavaScript to connect to the database directly from a web application without having to switch back and forth between server-side code and client-side code. This type of integration makes it easier for development teams to utilize popular technpogies such as NodeJS or AngularJS on their projects because they are already familiar with JavaScript programming language. The Web API is a REST based HTTP protocp that enables any client to connect with Zendesk via a web interface or third-party applications using HTTP requests. The Zendesk Web API allows developers to integrate data from Zendesk into other external applications without having to install any plugins or programs at all because it simply sends HTTP requests to retrieve or send data from the Zendesk servers.

Benefits of Integration of Zendesk and MongoDB

Benefits of the integration of MongoDB and Zendesk include:

The process to integrate Zendesk and MongoDB may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.