Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Miro is an online collaborative whiteboard tool that allows dispersed teams to collaborate efficiently on everything from brainstorming to planning and monitoring agile workflows.Miro Integrations
It's easy to connect Zendesk + Miro without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Creates a new board.
Zendesk is a customer service software provider and Miro is an online video platform. Both products are provided by the same company Zendesk, Inc. Zendesk is a cloud-based customer service software provider. It supports companies on various channels like email, chat, phone and social media platforms. Miro is an online video platform. It helps in watching videos from across the web on any device. It has an open source application that anyone can download to support the viewing of videos.
Integration of Zendesk with Miro allows users to view videos within the user interface of Zendesk dashboard. Users can watch videos in a single place and can have a better understanding of the product. By integrating Zendesk with Miro, it reduces complexity for the users who are more comfortable with video interface than reading text documents. It also gives a way for employees to learn about new features and functionality of products rather than reading lengthy documents. The video segments can be played on the computer or can be viewed on mobile devices. Therefore, Zendesk and Miro integration helps in achieving seamless experience for customers as they can get answers to questions without leaving the interface of Zendesk.
The benefits of using both products together include:
The process to integrate Zendesk and Miro may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.