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Integrate Zendesk with Microsoft Excel

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Microsoft Excel

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About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Microsoft Excel

Microsoft Excel is an application program for calculations and data management, which generates spreadsheets, and functions as a database. It makes it easier to organize, analyze and present data while helping to make informed business decisions based on the analysis.

Microsoft Excel Integrations
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Best ways to Integrate Zendesk + Microsoft Excel

  • Zendesk Integration Microsoft Excel Integration

    Zendesk + Microsoft Excel

    Add Row to Table in Microsoft Excel when New User is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Microsoft Excel Integration Add Row to Table
  • Zendesk Integration Microsoft Excel Integration

    Zendesk + Microsoft Excel

    Add Row to Table in Microsoft Excel when New Group is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Group
     
    Then do this...
    Microsoft Excel Integration Add Row to Table
  • Zendesk Integration Microsoft Excel Integration

    Zendesk + Microsoft Excel

    Add Row to Table in Microsoft Excel when New Organization is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Organization
     
    Then do this...
    Microsoft Excel Integration Add Row to Table
  • Zendesk Integration Microsoft Excel Integration

    Zendesk + Microsoft Excel

    Add Row to Table in Microsoft Excel when New Ticket is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Ticket
     
    Then do this...
    Microsoft Excel Integration Add Row to Table
  • Zendesk Integration Microsoft Excel Integration

    Zendesk + Microsoft Excel

    Add Row to Table in Microsoft Excel when Updated Ticket is added to Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration Updated Ticket
     
    Then do this...
    Microsoft Excel Integration Add Row to Table
  • Zendesk Integration {{item.actionAppName}} Integration

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Zendesk + Microsoft Excel in easier way

It's easy to connect Zendesk + Microsoft Excel without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Row in Table

    Triggers when a new row is added to a table in a spreadsheet.

  • New Worksheet

    Triggers when a new worksheet is added to a spreadsheet.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Add Row to Table

    Adds a new row to the end of a specific table.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zendesk & Microsoft Excel Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Microsoft Excel as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Microsoft Excel.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Microsoft Excel

Zendesk is a software as a service (SaaS. ticketing system which provides customer support with live chat, email, phone and social media sputions. Zendesk is used by a large number of companies including AT&T, Comcast, Verizon, Allianz, Sony Mobile and Le Groupe La Poste, to name a few (Zendesk. Microsoft Excel is a spreadsheet program developed by Microsoft. It is one of the most widely used applications for spreadsheets in offices and organizations. Recently, Zendesk and Microsoft Excel integrated with each other through Power BI. This integration will enable users to take data from Zendesk and visualize it using Microsoft Excel. Users can also create dashboards with Power BI.

Integration of Zendesk and Microsoft Excel

Integration of Zendesk and Microsoft Excel will help users to take data from Zendesk and process it using Excel. Users will be able to create dashboards and visualize that data using Excel. Data from Zendesk can be retrieved using a refreshable token. This will allow users to save time and effort in retrieving data from Zendesk. This integration will enable users to take advantage of all the benefits of both applications. For example, if there are 100 customers and 50 tickets in Zendesk, users will be able to take the total number of customers that need to be contacted along with the total number of tickets that need to be respved. This will help them handle customer issues efficiently and effectively.

  • Benefits of Integration with Zendesk and Microsoft Excel
  • Benefits of integration of Zendesk and Microsoft Excel include the fplowing:

    • Integration of Zendesk and Microsoft Excel will enable users to process data from Zendesk quickly and efficiently. Users will not have to restructure data in order to make sense of it. They can start processing data once it is retrieved easily and quickly.
    • Integration of Zendesk and Microsoft Excel will help users take advantage of the benefits of both applications. For example, customers can be given targeted offers based on their purchasing history or they can be sent marketing messages that are tailored according to their buying habits. In addition, decision-making will be easier as users will be able to take decisions based on data from both Zendesk and Microsoft Excel.
    • Integration of Zendesk and Microsoft Excel will help organizations improve their customer experience. Organizations will be able to find out about their customers’ problems more easily. They will also be able to enhance customer service by providing targeted offers based on purchasing history or by sending marketing messages based on buying habits. In addition, organizations will be able to know about customer complaints and respve them quickly using integration of Zendesk and Microsoft Excel.

    In conclusion, integration of Zendesk and Microsoft Excel will enable users to process data from both applications easily and quickly. Users will not have to restructure data in order to make sense of it. Users can start processing data once it is retrieved easily and quickly. Integration of Zendesk and Microsoft Excel will help users take advantage of the benefits of both applications. For example, customers can be given targeted offers based on their purchasing history or they can be sent marketing messages that are tailored according to their buying habits. In addition, decision-making will be easier as users will be able to take decisions based on data from both Zendesk and Microsoft Excel.

    The process to integrate Zendesk and Microsoft Excel may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.