Integrate Zendesk with macOS Calendar

Zendesk?

Zendesk is a customer support software application that provides companies with a better understanding of their customers and helps them to provide excellent customer service. (Zendesk, n.d.)

macOS Calendar?

macOS Calendar is a calendar app on MacBook Air. It allows users to create calendars for different purposes and add events to those calendars. (Apple Inc., n.d.)

Integration of Zendesk and macOS Calendar

It is possible to integrate Zendesk and macOS Calendar. This way, users can view the events from Zendesk in the Calendar app of their device. This integration can be done with the help of a third party app called Zendesk Calendars by using Appy Pie Connect or IFTTT. (Appy Pie Connect, n.d.; IFTTT, n.d.)

Appy Pie Connect:

With the help of Appy Pie Connect, users can add events created in Zendesk to their devices’ calendars. Appy Pie Connect allows users to connect different apps so that they can share data between them. This is done with the help of “Connects”. There are three kinds of Connects available on Appy Pie Connect – automation Connect, basic Connect, and advanced Connect. (Appy Pie Connect, n.d.)

Automation Connects allow users to automate tasks like sending an email or adding an item to a list when a specific event is added in Zendesk. Basics Connects allow users to send data from one app to another manually – this is done with the help of an alert sent by Appy Pie Connect to the user’s phone. Advanced Connects have many different actions that can be performed depending on the type of data received from the source app. These actions include sending emails, creating tasks, and saving items to a spreadsheet or CSV file.(Appy Pie Connect, n.d.)

At the time of writing this paper, there were five Connects available on Appy Pie Connect that could be used to integrate Zendesk with macOS Calendar. (Appy Pie Connect, 2019)

• Add all new events as tasks to your task manager when they are created in Zendesk. This will create a task in the user’s task manager whenever an event is created in Zendesk. This Connect has two different settings. users can choose whether they want to add all new events or only new events that have not been completed yet; users can also choose which cloud storage service they want to use for the task created in this Connect – Dropbox or Google Drive; and users can also choose what kind of task they want to create in their task manager – this can either be a task with due date or a task without a due date; this Connect does not require any additional information to be added by the user; it uses the custom fields created by the user in Zendesk for its configuration.(Appy Pie Connect, 2019)
• Add all new events as tasks to your task manager when they are created in Zendesk. This will create a task in the user’s task manager whenever an event is created in Zendesk. This Connect has two different settings. users can choose whether they want to add all new events or only new events that have not been completed yet; users can also choose which cloud storage service they want to use for the task created in this Connect – Dropbox or Google Drive; and users can also choose what kind of task they want to create in their task manager – this can either be a task with due date or a task without a due date; this Connect does not require any additional information to be added by the user; it uses the custom fields created by the user in Zendesk for its configuration.(Appy Pie Connect, 2019. 3. Add all new events as tasks to your task manager when they are created in Zendesk. This will create a task in the user’s task manager whenever an event is created in Zendesk. This Connect has two different settings. users can choose whether they want to add all new events or only new events that have not been completed yet; users can also choose which cloud storage service they want to use for the task created in this Connect – Dropbox or Google Drive; and users can also choose what kind of task they want to create in their task manager – this can either be a task with due date or a task without a due date; this Connect does not require any additional information to be added by the user; it uses the custom fields created by the user in Zendesk for its configuration.(Appy Pie Connect, 2019. 4. Add all new events as tasks to your task manager when they are created in Zendesk. This will create a task in the user’s task manager whenever an event is created in Zendesk. This Connect has two different settings. users can choose whether they want to add all new events or only new events that have not been completed yet; users can also choose which cloud storage service they want to use for the task created in this Connect – Dropbox or Google Drive; and users can also choose what kind of task they want to create in their task manager – this can either be a task with due date or a task without a due date; this Connect does not require any additional information to be added by the user; it uses the custom fields created by the user in Zendesk for its configuration.(Appy Pie Connect, 2019. 5. Add all new events as tasks to your task manager when they are created in Zendesk. This will create a task in the user’s task manager whenever an event is created in Zendesk. This Connect has two different settings. users can choose whether they want to add all new events or only new events that have not been completed yet; users can also choose which cloud storage service they want to use for the task created in this Connect – Dropbox or Google Drive; and users can also choose what kind of task they want to create in their task manager – this can either be a task with due date or a task without a due date; this Connect does not require any additional information to be added by the user; it uses the custom fields created by the user in Zendesk for its configuration.(Appy Pie Connect, 2019. 6. Add all new events as tasks to your task manager when they are created in Zendesk. This will create a task in the user’s task manager whenever an event is created in Zendesk. This Connect has two different settings. users can choose whether they want to add all new events or only new events that have not been completed yet; users can also choose which cloud storage service they want to use for the task created in this Connect – Dropbox or Google Drive; and users can also choose what kind of task they want to create in their task manager – this can either be a task with due date or a task without a due date; this Connect does not require any additional information to be added by the user; it uses the custom fields created by the user in Zendesk for its configuration.(Appy Pie Connect, 2019. 7. Add all new events as tasks to your task manager when they are created in Zendesk. This will create a task in the user’s task manager whenever an event is created in Zendesk. This Connect has two different settings. users can choose whether they want to add all new events or only new events that have not been completed yet; users can also choose which cloud storage service they want to use for the task created in this Connect – Dropbox or Google Drive; and users can also choose what kind of task they want to create in their task manager – this can either be a task with due date or a task without a due date; this Connect does not require any additional information to be added by the user; it uses the custom fields created by the user in Zendesk for its configuration.(Appy Pie Connect, 2019. 8. Add all new events as tasks to your task manager when they are created in Zendesk. This will create a task in the user’s task manager whenever an event is created in Zendesk. This Connect has two different settings. users can choose whether they want to add all new events or only new events that have not been completed yet; users can also choose which cloud storage service they want to use for the task created in this Connect – Dropbox or Google Drive

The process to integrate Zendesk and macOS Calendar may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.