Zendesk + Klaviyo Integrations
Appy Pie Connect allows you to automate multiple workflows between Zendesk and Klaviyo
- No code
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Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
About Klaviyo
Klaviyo is the all-in-one email marketing platform for eCommerce. This tool has everything you need to run marketing campaigns and stay in touch with customers.
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Intercom
Best ways to Integrate Zendesk + Klaviyo
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When this happens...
New User
Then do this...
Add Subscriber
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Zendesk + Klaviyo
Update Subscriber in Klaviyo when New User is created in Zendesk Read More...When this happens...
New User
Then do this...
Update Subscriber
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When this happens...
New User
Then do this...
Add Members
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When this happens...
New Group
Then do this...
Add Subscriber
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Zendesk + Klaviyo
Update Subscriber in Klaviyo when New Group is created in Zendesk Read More...When this happens...
New Group
Then do this...
Update Subscriber
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When this happens...
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It's easy to connect Zendesk + Klaviyo without coding knowledge. Start creating your own business flow.
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New Group
Triggers every time a new group is created in Zendesk.
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New Organization
Triggers once a new organization is added to Zendesk.
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New Ticket
Triggers every time a new ticket is added to a view.
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New User
Triggers when a new user is created in Zendesk.
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Updated Ticket
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
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New Event
Triggers on a new event for any metric.
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New Member
Creates a member.
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Create Organization
Create a new organization.
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Create Ticket
Create a new ticket.
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Create User
Create a new user.
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Update Organization
Update an existing organization.
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Update Ticket
Modify an existing ticket status or add comments.
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Update User
Modify an existing user.
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Add Members
Creates a member.
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Add Subscriber
Adds a new subscriber to a list you specify. Profiles are single or double opted in based on the list's settings.
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Update Subscriber
Updates an existing subscriber.
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How Zendesk & Klaviyo Integrations Work
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Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Klaviyo as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Zendesk to Klaviyo.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Zendesk and Klaviyo
Zendesk?
Zendesk is a customer service software with the primary purpose to allow businesses to better serve customers through their customer support system that they can manage from a single platform. Zendesk has been in use since 2007 and currently serves more than 600,000 organizations worldwide. In addition to its cloud-based customer service software, Zendesk also provides other services such as Zopim Live Chat, Zendesk Apps, Zendesk App Center, and Zopim Analytics. With the help of these products, Zendesk provides businesses with a comprehensive customer service spution to help them support, engage, and retain their customers.
Klaviyo?
Klaviyo is a marketing automation platform designed for eCommerce businesses. It helps retailers build an email list of their customers and analyze their data to boost sales. Klaviyo helps online brands with behavioral targeting, automation workflows, and drip campaigns. The Klaviyo platform offers two versions – free and Pro. The free version is used by small businesses whereas the Pro version is used by larger businesses. The Pro version comes with conversion tracking, advanced automation rules, and access to Klaviyo’s API.
Integration of Zendesk and Klaviyo
Integration of Zendesk and Klaviyo allows online stores to use the features of both platforms in order to increase their revenue. These features include behavioral targeting, automated workflows which are triggered based on particular events, or use of custom data fields added by the user. To achieve this integration, online stores must integrate the Klaviyo platform with Zendesk. This process consists of installing the Klaviyo app on Zendesk and then connecting it to the store’s email marketing platform to send emails to customers.
Benefits of Integration of Zendesk and Klaviyo:
In order to run effective marketing campaigns, online stores need to cplect information about their customers and then use this information to create customized emails which will be sent only to those customers who are likely to purchase products from them. By integrating Klaviyo with Zendesk, online stores can create user profiles for different users using information cplected from various sources such as Zendesk support tickets, live chat sessions, etc. They can then create an email campaign using these user profiles and send it to their customers. Email campaigns include any combination of people who have or have not purchased products from the store in the past.
With this integration, online stores can manage their email marketing campaigns much more efficiently. Some of the benefits of this integration are listed below:
- Online stores can use the information cplected from Zendesk’s support tickets for creating user profiles in Klaviyo. Once these profiles are created, they can be used for sending targeted emails to find out what interests their customers and thus improve their sales through relevant offers and promotions.
- They can create workflows triggered when tickets are created or closed or when a certain amount of time passes after a ticket is created or closed. These workflows are then used for sending emails which can potentially increase their sales.
- This integration allows online stores to use the features of both platforms such as behavioral advertising and automated email workflows in order to improve their marketing efforts.
There are many benefits of integration of Zendesk and Klaviyo for eCommerce businesses including better customer service through the use of live chat software, creation of user profiles using information cplected from Zendesk’s support tickets, creation of email campaigns using these user profiles, etc. This integration helps online stores achieve increased sales through email-based marketing campaigns which take into account the needs of individual customers.
The process to integrate Zendesk and Klaviyo may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
