Zendesk + Kintone Integrations

Syncing Zendesk with Kintone is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

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About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Kintone

Kintone is an all-in-one workplace platform that allows highly collaborative teams to build, share, and automate custom workflows and processes for data-driven results

Kintone Integrations
Connect Zendesk + Kintone in easier way

It's easy to connect Zendesk + Kintone without coding knowledge. Start creating your own business flow.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Record

    Triggers when a new record is created.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Add Comment

    Adds a new comment into 1 record of an app.

  • Create Record

    Creates a record.

  • Update Record by Record ID

    Updates details of 1 record of an app by specifying its record number.

  • Update Status

    Updates the Status of 1 record of an app.

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How Zendesk & Kintone Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Kintone as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Kintone.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Kintone

Zendesk is a cloud-based customer support software that can be used for handling customer service requests and managing communications between customers and businesses. Zendesk offers the fplowing features:

Customer service across multiple channels such as instant messaging, email, and social media.

It provides agents with the ability to respond quickly to customer service requests.

It improves agent efficiency and productivity.

It helps businesses to provide better customer service and manage their reputation.

Kintone is a CRM system that allows users to capture and organize all of their contacts and customer information into one place. It provides the fplowing features:

Useful CRM that allows users to create, update, and track customer info from anywhere.

It has the ability to add tags/labels to customer records so that users can find them when they need them.

It supports integrations with third-party apps such as Zendesk.

It makes it easy to share customer data with various teams within an organization.

The integration of Zendesk and Kintone allows users to access both systems from a single place, in a single view. It enables users to view a complete history of past interactions in a single place in a way that is more useful than what they would see in either system. In addition, it makes it possible to view all related tasks from Zendesk in Kintone, instead of having to navigate through different areas in each system separately. Users can also take actions directly from Kintone, such as sending a message through Zendesk or marking a ticket as respved, without leaving Kintone. The integration also allows users to share data easily, which makes it possible for them to take advantage of both systems without having to maintain duplicate data in separate places. When a user shares a ticket from Zendesk with a teammate using Kintone, they can access details about the ticket without leaving Kintone. The integration also makes it easier for users to access customer information from any device because they can access both systems on their mobile devices or laptops while they are working remotely. By integrating the two systems, users can easily view information about customers across multiple channels, communicate with customers on multiple channels more efficiently, and build up their reputation more effectively.

The process to integrate Zendesk and Kintone may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am