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Integrate Zendesk with HubSpot

Appy Pie Connect allows you to automate multiple workflows between Zendesk and HubSpot

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About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About HubSpot

Marketing, sales, and service software that helps your business grow without compromise.

HubSpot Integrations

Best ways to Integrate Zendesk + HubSpot

  • Zendesk Integration Google Sheets Integration

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
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    Zendesk Integration New Ticket
     
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    Google Sheets Integration Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Integration Salesforce Integration

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
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    Zendesk Integration New Ticket
     
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    Salesforce Integration Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Integration Pipedrive Integration

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
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    Pipedrive Integration Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Integration Office 365 Integration

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
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    Office 365 Integration Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Integration Slack Integration

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
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    Zendesk Integration New Ticket
     
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    Slack Integration Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Zendesk Integration {{item.actionAppName}} Integration

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
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    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
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Connect Zendesk + HubSpot in easier way

It's easy to connect Zendesk + HubSpot without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Company

    Triggers when a new company is available.

  • New Contact

    Triggers when a new contact is available.

  • New Deal

    Triggers when a new deal is available.

  • New Deal in Stage

    Triggers when a deal enters a specified deal.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Add Contact to List

    Adds a contact to a specific static list. (Marketing Hub Starter plans and above)

  • Add File to Contact

    Adds a file to a specific contact.

  • Associate Deal

    Associates the deal with dealId with the contact.

  • Create Company

    Create a Company in HubSpot

  • Create Deal

    Create a Deal in HubSpot

  • Create Form Submission

    Creates a new Submission for a selected form.

  • Create Ticket

    Create a Ticket in HubSpot

  • Create/Update Contact

    Create or Update a contact in HubSpot

  • Update Company

    Update a Company in HubSpot"

  • Update Deal

    Update a Deal in HubSpot

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zendesk & HubSpot Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick HubSpot as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to HubSpot.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and HubSpot

Zendesk

Zendesk is a customer support software that is created by the Danish company of the same name. It has been used by companies such as Dell, WordPress and Rovio Entertainment. (1)

HubSpot

HubSpot is a marketing platform used in sales & marketing departments. It has been used by companies such as Adobe, Salesforce and Intuit. (2)

Integration of Zendesk and HubSpot

This integration allows customers to contact their support team directly from their email inbox. Users will have an overview of all the issues they have reported, including the relevant information that can be found such as the number of times you reported it, how long it has been open, and how many people have seen it. This will allow for faster turnarounds of emails and phone calls which means less stress for the user and more productivity for the business. (3)

Benefits of Integration of Zendesk and HubSpot

Integration of Zendesk and HubSpot can help with productivity, efficiency and workflow. Not having to switch between the two platforms will save time and effort for both the support team and customer, this can lead to reduced costs for businesses. In addition, the integration will allow for a better understanding of customer issues and requests through better analysis of data on both platforms. (4)

Zendesk and HubSpot are both excellent customer support platforms which would be fantastic combined. They offer a wide range of benefits to businesses of various sizes which make them an important part of any business’s marketing strategy. Companies who have not yet invested in either system are strongly advised to do so due to the amount of work it saves, both in terms of customer interaction, employee interaction and development time.

The process to integrate Zendesk and HubSpot may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.