Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Marketing, sales, and service software that helps your business grow without compromise.HubSpot Integrations
It's easy to connect Zendesk + HubSpot without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when a new company is available.
Triggers when a new contact is available.
Triggers when a new deal is available.
Triggers when a deal enters a specified deal.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Adds a contact to a specific static list. (Marketing Hub Starter plans and above)
Adds a file to a specific contact.
Associates the deal with dealId with the contact.
Create a Company in HubSpot
Create a Deal in HubSpot
Creates a new Submission for a selected form.
Create a Ticket in HubSpot
Create or Update a contact in HubSpot
Update a Company in HubSpot"
Update a Deal in HubSpot
Zendesk is a customer support software that is created by the Danish company of the same name. It has been used by companies such as Dell, WordPress and Rovio Entertainment. (1)
HubSpot is a marketing platform used in sales & marketing departments. It has been used by companies such as Adobe, Salesforce and Intuit. (2)
This integration allows customers to contact their support team directly from their email inbox. Users will have an overview of all the issues they have reported, including the relevant information that can be found such as the number of times you reported it, how long it has been open, and how many people have seen it. This will allow for faster turnarounds of emails and phone calls which means less stress for the user and more productivity for the business. (3)
Integration of Zendesk and HubSpot can help with productivity, efficiency and workflow. Not having to switch between the two platforms will save time and effort for both the support team and customer, this can lead to reduced costs for businesses. In addition, the integration will allow for a better understanding of customer issues and requests through better analysis of data on both platforms. (4)
Zendesk and HubSpot are both excellent customer support platforms which would be fantastic combined. They offer a wide range of benefits to businesses of various sizes which make them an important part of any business’s marketing strategy. Companies who have not yet invested in either system are strongly advised to do so due to the amount of work it saves, both in terms of customer interaction, employee interaction and development time.
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