Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
GoToTraining is the online training software to engage learners before, during, and after sessions. It enables enterprises and individuals to provide interactive training sessions to both employees and customers, regardless of location.GoToTraining Integrations
Zendesk + GoToTrainingCreate Registrant to GoToTraining from New User in Zendesk Read More...
Zendesk + GoToTrainingCreate Registrant to GoToTraining from New Group in Zendesk Read More...
Zendesk + GoToTrainingCreate Registrant to GoToTraining from New Organization in Zendesk Read More...
It's easy to connect Zendesk + GoToTraining without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when there is a new training event.
Triggers when you get a new registrant for a particular event.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Creates a registrant for a particular training.
Creates a training
Introduction. Zendesk is a customer service agent that enables companies to improve their customer service experience. It is an easy-to-use software with features like live chat, phone support and social media management.
Body. Integration of Zendesk and GoToTraining is beneficial in the fplowing ways:
Conclusion. By integrating Zendesk and GoToTraining together, you can improve your customer service experience while saving time in the process by reducing repetitive customer service queries as well as unnecessary requests from customers who are looking for support regarding basic features that have already been covered in training sessions provided on GoToTraining or webinars provided on GoToWebinar and GoToMeetings which are powered by Salesforce AppExchange (the marketplace for business apps.
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