?>

Integrate Zendesk with Google Groups

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Google Groups

  • No code
  • No Credit Card
  • Lightning Fast Setup
20 Million man hours saved

Award Winning App Integration Platform

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Google Groups

Google Groups is a service from Google that provides discussion groups for people sharing common interests. Google Groups makes it easy for groups of people—such as project teams, departments, or classmates—to communicate and collaborate.

Google Groups Integrations

Best ways to Integrate Zendesk + Google Groups

  • Zendesk Integration Google Groups Integration

    Zendesk + Google Groups

    Add Member to Group in Google Groups when New User is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Google Groups Integration Add Member to Group
  • Zendesk Integration Google Groups Integration

    Zendesk + Google Groups

    Create or Update Group to Google Groups from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Google Groups Integration Create or Update Group
  • Zendesk Integration Google Groups Integration

    Zendesk + Google Groups

    Add Group Email Alias in Google Groups when New User is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Google Groups Integration Add Group Email Alias
  • Zendesk Integration Google Groups Integration

    Zendesk + Google Groups

    Delete Member to Group in Google Groups when New User is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Google Groups Integration Delete Member to Group
  • Zendesk Integration Google Groups Integration

    Zendesk + Google Groups

    Add Member to Group in Google Groups when New Group is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Group
     
    Then do this...
    Google Groups Integration Add Member to Group
  • Zendesk Integration {{item.actionAppName}} Integration

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Zendesk + Google Groups in easier way

It's easy to connect Zendesk + Google Groups without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Member

    Triggers whenever a new member is added in google groups.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Add Group Email Alias

    Adds a new email alias for a group.

  • Add Member to Group

    Adds a new member to a group.

  • Create or Update Group

    Creates or updates a group

  • Delete Member to Group

    Delete a member from a group.

Compliance Certifications and Memberships

Highly rated by thousands of customers all over the world

We’ve been featured on

featuredon
Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zendesk & Google Groups Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Google Groups as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Google Groups.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Google Groups

Google Groups and Zendesk are two platforms that have been used for a long time and now can be integrated with each other. Many companies use both of these platforms to enable their customers to get support from their products. In this article, I will explain the integration of Zendesk and Google Groups and its benefits.

The integration of Google Groups and Zendesk was introduced in 2016. Before that, Zendesk only had an integration with Gmail but it made some changes in 2016 and introduced a new integration with Google Groups. Before the integration, Zendesk was a platform that customers could use to get support from their products. It is like a helpdesk where anyone using a product can request assistance from the company providing the product. It allows one to receive emails from customers about any issues they have with the product. They can also reply to the emails sent to them by customers. The integration of Google Groups has enabled all these features on Google Groups as well. Now, anyone who is using Google Groups can request assistance from the company providing the product by sending an email to the Google Group. The first response to the email is automated but after that, a customer support agent will also respond to the customer’s email. This process is done in real time therefore, when a customer makes a request for assistance, the customer support agent will respond immediately. Using Google Groups and Zendesk Integration, users can get help while they are using Google Groups.

Zendesk and Google Groups are two different platforms that can be used to provide support for a product or service. However, now they can be integrated with each other hence, they can be used together to provide support to their customers.

The process to integrate Zendesk and Google Groups may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.